Lead Merchandising and Sales Rep Retail Garden Campbell River BC

Lead Merchandiser and Sales Representative Outdoor Retail Garden Centre

JOB DESCRIPTION

The Lead Merchandiser Representative is an outside sales position situated in a Retail Garden centre. This role is responsible for the Merchandising and promotion of TSC Nursery Sales trees, shrubs and perennial plants. The lead merchandiser provides an exceptional level of customer service and support to our customers while working efficiently and effectively in the best interests of the nursery. This includes but is not limited to maintaining our plants and ensuring display areas represent TSC Nursery Sales and their vendor partners in a creative, professional and well-maintained appearance at all times.

This seasonal position is an interesting and fulfilling opportunity for the right candidate. If offers an array of opportunities to acquire and/or further develop skills relating to: retail operations, customer relations, marketing, retail sales, inventory management, and horticulture. This position offers a unique blend of both a physical and mental workout. There is also a balanced requirement for working independently and as a team member. For the right candidate, there is also flexibility to accommodate other obligations (e.g., school, family, etc.). We offer generous wages. This position is typically from March through to October, Monday to Friday, and occasionally a Saturday. The weekly hours range from 10 to 40, depending on weather and on sales. The peak season (and busiest time) is April through to July. The months of March, July, August, and September are quieter and generally require fewer work hours.

KEY RESPONSIBILITIES

MERCHANDISING & OUTSIDE SALES

Merchandising plants in accordance with plan-o-grams, using established best practices for creating inviting and highly saleable displays of nursery products.

Merchandising can include:

- Unloading plants from shipping racks onto benches and pallets

- Pushing / pulling shipping racks through garden centre sales areas

- Utilizing various merchandising techniques (e.g., colour blocking) to create engaging retail displays

- Ensuring retail prices are clearly posted

- Clearing, condensing, and moving plants to make room for new shipments of plants in the garden centre sales areas

- Culling, cleaning, and dead-heading plants to ensure plants are always attractive and saleable

- Replenishing product to support sales targets

- Photographing the display areas and your creative work throughout the garden centre

Sales activities will also include:

- supporting sales performance by assisting customers with product selections

- responding to retail customers’ and store management’s special requests for additional items and/or different varieties of plants

- reporting to the Merchandising Manager when / if any product inventories are low.

TIME MANAGEMENT & REPORTING

- Signing in and out when visiting the Retail Garden centre

- Engaging in consistent, effective and timely communication (i.e., requests, confirmations, queries, photos, etc.) with Merchandising Manager and nursery administration team

- Meeting deadlines and assigned timelines for completing tasks and planning your work week in advance

CUSTOMER RELATIONS & PROBLEM-SOLVING SKILLS

- Developing a working rapport with the store managers and assistant store managers on each visit

- Fostering a productive relationship with store retail associates

- Assisting Retail Garden centre customers with plant-related questions on occasion

- Promoting TSC Nursery in a professional, responsive, and co-operative light while working in the garden centre

- Reaching out to the Regional Manager or the Territory Supervisor with any questions, concerns, suggestions and successes

- Being reliable, responsible, and approachable so that problem solving skills can be used effectively

- Training and supervising assistants and helpers when/if required

QUALIFICATIONS

TECH PROFICIENCY: Smartphone and app's.

Note: we will train you on 2 app's: Basecamp and a digital payroll system.

MS Office Suite basic proficiency is required (Excel, Outlook, and Word).

MERCHANDISING: previous merchandising experience is an asset.

PLANT IDENTIFICATION: basic knowledge of plant identification is an asset.

SPECIAL REQUIREMENTS:

• Must be able to lift 50 lbs alone or team lift up to 100 lbs.
• Must own and wear STEEL TOE BOOTS AT ALL TIMES when in the garden centre.
• Must be able/willing to work OUTDOORS--during hot sunny weather and cool rainy days.
• Must have reliable transportation to/from the Retail Garden centre; including appropriate vehicle insurance.
• Must be able to work independently and as a team member.
• Must observe and follow safety protocol at all times.
• Must be able to communicate effectively: verbally, written (email/text/other app's), and through photos.
• Must be living within 40 minutes' drive of Campbell River, BC
• Must possess a proven track record of successfully collaborating with colleagues.
• Must be able to devise workable solutions to various challenges that arise.
• Must be able to effectively manage time and plan ahead for timely project completion.

Job Types: Full-time, Part-time, Temporary

Salary: $19.00 to $21.00 /hour

NOTE: must include a cover letter with application.

Work remotely

• No

Job Types: Full-time, Part-time, Seasonal

Salary: $19.00-$21.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Application question(s):

• Do you possess reliable transportation?
• This job is working outdoors; are you prepared and interested in working outdoors?
• This is a very physical job; what outdoor sports/activities do you do to stay fit?

Experience:

• merchandising: 1 year (preferred)
• plant knowledge: 1 year (preferred)
• retail environment: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Expected start date: 2024-04-15