AddressDescription
1. Delivers in-depth, proactive learner-centered library services while ensuring the highest standards of Client Service are met to create a safe and welcoming environment.
2. Provide information and reference service, in person, via telephone, email and via library chat for Library Clients.
3. Participates in the development and execution of library services orientation, programming, outreach and community engagement activities, including, but not limited to orientation tours sessions, information fairs and special events; engages in regular social media postings and monitoring activities.
4. Under the guidance of the liaison librarian, locates information by conducting literature searches using online catalogues, research databases and search engines, to support curriculum development and faculty research.
5. Participates in Library Services communication and outreach efforts through social media, web page and other communication formats
6. Provides support for Liaison Librarian(s) including providing client technology or other support in instructional settings and selection of materials for the library collection.
7. Serves as a participating member on internal library services teams and working groups as assigned.
8. Works collaboratively and collegially with Librarians and Library Leadership as needed to participate in operational planning, assessment, development, and improvement activities in a team environment in all areas of Library Services.
9. When assigned, assists with other library areas such as metadata, circulation, and interlibrary loans.
10. Assists in proving training to new hires on key library services.
