mail order clerk

Work setting

• Office
• Urban area
• General office
• Head office
• Service
• Printing industry

Responsibilities

Tasks

• Type and proofread correspondence, forms and other documents
• Receive and forward telephone or electronic enquiries
• Work on reports from manual or electronic files, inventories and databases
• Sort, process and verify applications, receipts and other documents
• Process incoming and outgoing mail manually or electronically
• Send and receive messages
• Prepare and format page presentation
• Compile data, statistics and other information
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Conduct research
• Perform data entry
• File material in storage area
• Label files according to retention and disposal schedules
• Label, file and retrieve documents
• Locate and remove files requested
• Organize and schedule office work

Experience and specialization

Computer and technology knowledge

• Electronic scheduler
• MS Word
• Database software
• MS Access
• MS Excel
• MS Outlook
• MS Windows
• Electronic mail

Area of specialization

• Forms and records

Additional information

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Combination of sitting, standing, walking
• Sitting
• Bending, crouching, kneeling
• Handling heavy loads
• Attention to detail
• Work with minimal supervision

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Punctuality
• Resourcefulness
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan

Other benefits

• Free parking available