Manager, Café

Responsibilities

Tasks

• Plan, organize, direct, control and evaluate daily operations
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Set staff work schedules and monitor staff performance
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Recruit, train and supervise staff

Supervision

• 11-15 people

Credentials

Certificates, licences, memberships, and courses 

• Food service manager certification
• Food and beverage server trade certification
• Safe Food Handling certificate
• Food Safety Certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system
• Spreadsheet

Additional information

Security and safety

• Bondable
• Reference required

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods