Description
Were looking for a strategic, forward-thinking and result driven individual to come on board as our Manager, Consumer Support and Document Management for up to a 36-month term at our Henderson location in Regina. You will be responsible for leading a team of leaders within our Consumer Support Centre and Document Management Centre. You will also be responsible for developing and implementing strategic initiatives that support growth and efficiencies within Conexus.
Your time:
Coaching, empowering, and leading a team of direct reports to maximize member experience and operational performance
Ensuring the delivery of consumer lending Support and Document Management service solutions that comply with policy and legislation
Collaborating with internal and external stakeholders on subjects related to consumer lending and Document Management
Monitoring and breaking down processes to reduce wasted steps to drive efficiencies
Identifying and managing risks and opportunities while ensuring adherence to company policies and legislation
Your experience:
4+ years formal leadership
7+ years lending or loan administration
Knowledge and understanding of loan policy
Proficient in Microsoft Office Suite