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Form of workIf you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
The City of Calgary is looking for an exceptional Corporate Communications Manager to lead a team of professionals to provide strategic advice, counsel and communications in support of projects, programs and priorities of the Chief Administrative Officer, the Chief Administrator's office and the Chief Operating Officer and his office. This is a senior leadership role and reports to the Director of Customer Service & Communications (CSC). You will manage the Corporate Communications team's coordination and crafting of complex and high impact corporate narratives. This position requires a change leader with strong political acumen and expertise as well as an ability to work in uncertain and ambiguous environments. Your responsibilities will include:
- Supervise a team of communications professionals to achieve business objectives by providing effective leadership.
- Develop, implement and/or provide oversight of communications strategies and plans that directly support corporate priorities and initiatives.
- Collaborate with Customer Service & Communications peers to identify and lead communications for corporate-priority work across our organization and partner with clients and communicators of those content areas to ensure The City's value story is told as effectively as possible.
- Provide strategic communications advice and support using best practices, and measure and analyze communications strategies.
- Develop long-term sustainable team structural plan and budget, including implementation of a new type of service across the corporation.
- Foster and manage relationships with senior administration, Council and internal partners.
- Build and foster a client-focused and collaborative culture within the team and within CSC.
- Present to Council, Committees, employees and/or the public.
Qualifications
- A degree in business, communications, public relations, marketing or related discipline, with 10 or more years of relevant experience; with progressive experience leading large groups of professional/technical staff in a complex and politically influenced environment, preferably in a public sector and unionized environment.
- A Masters of Business Administration (MBA) is considered an asset.
- Communications and Advertising Accreditation or equivalent is considered an asset.
- Experience working in public or government agencies is considered an asset.
- Superior analytical skills to forecast and identify trends and challenges including proficiency in budgets, metrics, and data.
- As a member of the Corporate Management Team (CMT), you are expected to be able to demonstrate the core leadership competencies of: Values & Ethics, Customer Focus, Communication, Building Relationships and Political Acumen.
- Demonstrates the 4 C's City culture: Character, Competence, Commitment, and Collaboration.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
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