Manager, Digital Resources Calgary , Ab

Manager, Digital ResourcesCalgary , AB

Description

Interested applicants, are asked to apply to the posting on the Calgary Public Library website - Job Opportunities for the General Public | Sorted by Job Title ascending | Career Pages (neogov.ca)

Calgary Public Library is one of North America’s largest municipal library systems. We represent unlimited possibilities as we connect people to ideas, inspiration, and insight. Library staff help us take public library services to new levels of excellence. We hire enthusiastic, inquisitive people, and supply them with the tools they need to thrive, personally and professionally.

Commitment to Equity, Diversity and Belonging

Everyone should be able to realize their potential at Calgary Public Library. Everyone has a right to feel respected, safe, and included within the Library and community. To ensure that, we are working to eliminate societal barriers to full inclusion in our programs, services, internal operations, and institutional culture. We have a responsibility to create and maintain an environment of equity, diversity, inclusion, and dignity in all spaces we occupy and in all aspects of our community role. We continue to listen, learn, and act in collaboration with the City of Calgary and community partners.

The Manager, Digital Resources provides leadership, direction, and focus for the acquisition, implementation, and packaging of Digital Resources. The Manager ensures the design, implementation, and evaluation of systems, tools, and processes which enhance the customer experience and access to the Library’s digital collections.

Responsibilities and Activities:

Digital Resource Management

Manage the full cycle of electronic resources, including identifying, evaluating, and selecting new resources, participating in trials, negotiating licensing agreements, purchasing, and onboarding resources, maintaining license documentation, and supporting training and troubleshooting. Build and maintain relationships with vendors, monitor current and emerging issues and trends, and understand digital collection development trends and business models.

Budgeting

Monitor expenditures and commitments to ensure that funds are expended at an appropriate rate and support Senior Manager in budget planning.

Leadership

Communicate to Managers and staff the importance of Digital Resources and their relationship to the broader Library’s mission, vision, and values; inspire staff to engage and promote Digital Resources to customers.

Performance Management

Manage and report on team performance; set appropriate performance objectives for direct reports and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Internal and External Collaborator Engagement

Establish and maintain effective relationships with other areas of the Library as well as external collaborators, partners and vendors. Advocate for the Library’s interests and needs. Seek out changes that positively impact patrons and staff. Collaborate with Service Design, IT, and Marketing to support and promote the use of Digital Resources.

Organizational Skill Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development, to build their professional skills. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Qualifications:

EDUCATION

Master of Library Science degree from an ALA-accredited library school or approved equivalent degree or University Bachelor level degree and directly related experience.

EXPERIENCE

Demonstrated experience in digital collection development and access, including three years’ experience in management positions.

Understanding of the e-resource management lifecycle, including the acquisition models, price models, access, and authentication methods.

Experience working with vendors and negotiating licenses.

Awareness of emerging trends, strategic issues, and best practices related to cataloguing, Digital Resources, licensing, and collection access.

Demonstrated high performance and experience in customer service, strong interpersonal and relationship-building skills.

Additional Information:

Physical Demands and Work Environment:

Lifting up to 10 kg required.

Physical demands associated with using a computer for long periods of time.

Mental demands associated with simultaneous and multiple priorities, multi-tasking, and a dynamic work environment.

Manages conflict effectively.

Contributes in a team/collaborative environment.

Compensation

Closes: 21 April, 2024