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Job Description
What is the opportunity?
As a Manager, Fraud Detection & Optimization, you will be responsible for the development and execution of Fraud Detection strategies using advanced analytical methodologies and techniques. These Fraud Detection strategies will be applied with the goal of reducing RBC’s Fraud Risk and losses, while maintaining a positive client experience and controlling operating costs. You will innovate and implement novel methodologies to improve detection and efficiency across the team, further automating and streamlining processes. You will contribute to and support a variety of projects and initiatives across Fraud Management and collaborate with multiple stakeholders at varying levels of seniority.
Please Note: This role is available at various locations nation-wide.
What will you do?
- Implement advanced analytical methodologies and proactively identify opportunities to innovate new techniques for Fraud Detection strategy creation and process and technology improvements
- Collaborate with Data Science & Innovation on machine learning and artificial intelligence projects that impact Fraud Detection, document methodology and standardize process to ensure repeatability
- Develop, maintain and optimize Fraud Detection strategies for non-traditional channels & products, and explore multiple data sources to proactively identify emerging fraud trends and patterns
- Leverage reporting to monitor the performance of existing Fraud Detection strategies, optimize these strategies and use analytical tools to improve detection strategies, enhancing the tools & techniques
- Prioritize Fraud Detection alerts across detection platforms, verify that all rule deployments are accurate and ensure a balance between fraud losses, client experience and operational costs
- Contribute to Fraud Management projects and initiatives, provide detection recommendations and implement detection strategies by project deadlines
- Develop Fraud Detection analytics best practices, contribute to the development and implementation of the rule strategy framework and create programming code standards for Fraud Detection
- Collaborate across the team to ensure best practices are applied, act as a technical resource for other team members and respond to inquiries regarding fraud data and detection strategies
What do you need to succeed?
Must-have
- 3+ years’ experience in analytics or data science related roles, working with large, real-world datasets
- Strong practical knowledge of, and proven experience with, analytical software packages and various programming languages (eg: SAS, R, SQL, Python etc.)
- Strong critical thinking and analytical skills with the ability to solve complex problems and develop data-driven solutions
- Exceptional communication and presentation skills, including the ability to effectively communicate analytical recommendations to technical and non-technical audiences
- Thought leadership capability to lead complex initiatives and discussions driven by analytical and business insights
- Ability to see the big picture and guide groups with strategic thinking
- Excellent time management skills and demonstrated ability to prioritize workload effectively
- Degree in mathematics, statistics, computer science or related quantitative discipline
- Applicants from Quebec need to be bilingual in French and English - required to communicate with teams located across Canada
Nice-to-have
- Experience with Hadoop, Hive, Spark, Scala or other big-data platform technology/tools
- Knowledge of Canadian banking and payment industry payments transaction data and financial fraud
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Continued career advancement opportunities
- Exposure to strong mentorship and leadership examples
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, and high-performing team
Job Skills
Critical Thinking, Data Administration, Data Mining, Data Modeling, Data Movement, Detail-Oriented, Problem Solving, Quantitative Research, Research DocumentsAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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