Manager Internal Audit

Manager Internal Audit

PHSA Corporate

Vancouver, BC

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Internal Audit is responsible for providing independent, objective assurance and advisory services designed to evaluate and improve the effectiveness of risk management, control, and corporate governance processes across PHSA. Internal Audit is accountable to the Audit Committee of PHSA's Board of Directors.

Reporting to the Executive Director, Internal Audit the Manager, Internal Audit is responsible for:

• Assisting the Executive Director in the development and execution of the Internal Audit strategy, methodology and framework, and acting as the second in charge of the department and back up to the Executive Director.
• Managing and providing leadership, guidance and mentorship to the Internal Audit team.
• Reviewing and overseeing the audit files and work of the audit team members from a quality assurance perspective
• Effective planning, execution and reporting of risk-based, high-profile, Internal Audit and advisory services.

As an integral member of the Internal Audit team, the Manager works closely with management and senior leadership (including Executive Leadership Team members) within PHSA in assessing organizational risks, completing independent and objective evaluations of governance, risk management activities and processes as well as recommending improvements to associated controls and processes.

The Manager cultivates strong working relationships with the lines of business (1st line) and the oversight teams (2nd line - risk, compliance, etc.,) and works in a dynamic environment with a focus on being agile to meet the growing and changing needs of stakeholders across PHSA while demonstrating cross-functional leadership behaviours aligned with PHSA's core values. Key contacts include the Executive Director, Internal Audit, members of the Senior Leadership Team, Executive Leadership Team (ELT), Directors, Managers and other staff within PHSA to provide assurance and advice on internal controls, compliance and risk matters..

What You'll Do

Strategic:

• Assists the Executive Director in the execution of the overall corporate Internal Audit strategy, framework and methodology and developing comprehensive, corporate wide Internal Audit plans for discussion with the Executive Director, Internal Audit and presentation to the Audit Committee of the Board.
• Identifies key organizational risk areas across PHSA in accordance with the established risk governance framework for incorporation into the audit strategy and annual audit planning.
• Assists with general department planning and strategy and performs other duties as required to assist with the achievement of Internal Audit's goals and to support PHSA's goals.

Leadership:

• Oversees the day-to-day management of the Senior Internal Auditors, contractors, consultants or seconded resources and operation of projects. Provides leadership to staff through coaching, guiding and modeling key behaviours / strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues.
• Assists team members to define shared and individual goals, meet target dates and ensures alignment of team goals with those of PHSA. Fosters team spirit, trust and mutual respect.
• Contributes to the quality assurance activities of the department through oversight of audit projects, review of audit work and audit files of team members, and helping to develop and implement key performance indicators and measures to enable performance monitoring and improvement.
• Identifies opportunities to optimize the Internal Audit process and implement improvements to existing approaches and audit methodologies, consistent with the IIA and ISACA Standards, other established frameworks and standards and industry best practices.
• Proactively develops, maintains and manages relationships with various internal contacts. Collaborates with management and business teams to improve overall governance, risk and internal controls.
• Coordinates activities with other functional teams (e.g. risk, compliance, external audit) and ensures efficient use of resources and integrated assurance, as necessary.
• Communicates, as necessary, with representatives from other Health Authorities and provincial government ministries including the Office of the Auditor General (OAG) of British Columbia and the Office of the Chief Information Officer (OCIO) of British Columbia regarding best practices, risk management, and internal control matters.

Projects and Engagements:

• Plans and manages the execution and reporting of Internal Audit engagements and projects within agreed budgets, timelines and in accordance with the International Standards for the Professional Practice of Internal Auditing (IIA Standards).
• Identifies and prioritizes operational, financial and performance risks, issues and control concerns based on various factors including their nature, extent and materiality.
• Meets with all levels of employees and management while following audit procedures, to ensure that audit objectives and conclusions are validated and supported.
• Prepares audit finding summaries, updates and comprehensive audit reports for discussion with auditees and the Executive Director, Internal Audit and presentation to management, Executive Leadership and the Audit Committee of the Board of Directors.
• Develops comprehensive, practical and achievable recommendations to improve risk management and internal controls.
• Provides consulting and advisory services on internal controls, risk matters, governance best practices and other issues that could affect PHSA's effectiveness, accountability and vulnerability.
• Monitors and follows up on audit findings and remediation action plans with employees and management to ensure resolution.
• Coordinates and facilitates audit activities with other assurance providers (e.g. external audit) and regulators, as necessary, to ensure optimal audit coverage.
• Assists or conducts special audits or investigations, as necessary, where fraud or other improprieties are suspected and prepares reports of findings.
• Participates in the review of strategic PHSA projects and initiatives during the design, pre- and post-implementation and operational phases.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Bachelor's Degree in Business or Information Technology, and a minimum of 10 years of relevant audit/assurance experience managing, supervising and/or executing audit assignments for large, complex entities. Public sector experience conducting a range of audit projects in a clinical setting and/or workplace investigations in a unionized environment considered beneficial.
• Professional certification in internal and/or IT auditing i.e., Certified Internal Auditor (CIA) and/or Certified Information Systems Auditor (CISA). Other certifications such as, CRISC, CRMA, CCSA, CRM, CISSP, CISM, ISO 27001 Auditor, would be an asset.
• Knowledge of the Institute of Internal Auditor's Code of Ethics and experience applying Internal Audit standards, procedures and techniques in accordance with the International Standards for the Professional Practice of Internal Auditing. In-depth knowledge of auditing methodologies and tools as well as internal control, risk management and governance frameworks, standards and principles, e.g., COSO, COSO ERM, ISO 31000, etc. and information systems and security internal control, risk management and governance frameworks, standards and principles, e.g. COBIT, ITIL, NIST, ISO 27001, PCI DSS, etc. Collaboration skills with a proven track record of partnering with business and driving change and improvement. Ability to share knowledge and educate business partners on governance, risk management and internal controls Cross-functional leadership presence and ability to build credibility and trust across the organization. Effective consensus building, conflict resolution, and negotiation skills. Ability to find innovative, yet practical, strategies to achieve goals, link several strategies into a unified plan, while anticipating needs and maintaining a future focus. Attention to detail, but also able to view issues holistically and identify key issues and risks from an organizational perspective. Proven audit planning and project management skills and the ability to manage multiple assignments at the same time. Critical-thinking skills and the ability to make sound judgments while working within tight deadlines. Demonstrated ability to work independently, be self-motivated, highly organized and exercise professional judgment. Strong verbal and written communication skills, ability to exercise initiative and present information to a wide variety of stakeholders and end-users. Must be proficient with MS Office with ability to use data analytics techniques to perform audit procedures. Knowledge of automated auditing or GRC software would be an asset. Ability to continuously learn new business processes and functions within a short period and provide value-added assessments and recommendations. Demonstrated commitment to continuous learning and continuous improvement within the fields of Internal Audit, risk management, governance and compliance.

Skills & Knowledge

• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
• Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time

Salary Range: $102,938 - $147,974 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 0830 - 1630 (Monday to Friday)
Requisition # 152584E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of September 29, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internalprofile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.