Manager, Recreation Services

MANAGER, RECREATION SERVICES

The City of Belleville, known as the ‘Friendly City’, is located at the mouth of the Moira River where it meets the picturesque Bay of Quinte. Experience world-class fishing, boating, cycling, and walking along approximately 14 kilometers of waterfront trails. Situated between Toronto and Montreal, and less than one hour from the U.S. border, the City truly is at the center of it all.

Approximately 56,000 people make Belleville their home and over 220,000 live within 30 minutes of the City. We are in close proximity to Prince Edward County where you can discover award winning wineries and numerous beaches including Sandbanks Provincial Park. We are home to Loyalist College of Applied Arts and Technology as well as Albert College, Canada’s oldest co-ed boarding independent private school. The historic downtown core provides numerous restaurants, shopping and live music and theater venues for an amazing cultural experience. Our inviting blend of small town warmth and big city amenities, quality of life and affordable housing make Belleville the perfect place to live, work and play. More information is available at www.belleville.ca

Currently, the City of Belleville has an exciting opportunity for a highly motivated, strategic, and dynamic individual to join our Community Services Department as the Manager of Recreation Services.

PURPOSE AND SCOPE:

Reporting to the Director, the Manager of Recreation Services manages recreation programs, facility rentals & bookings, events, client services, office support, and crossing guards; and develops, implements, and administers policies and procedures within these sections.

Under the leadership of the Director, this position is responsible for the preparation, monitoring and coordination of the department’s operating budget. This position oversees the daily, weekly and monthly monitoring of all departmental operating accounts.

KEY ACCOUNTABILITIES & RESPONSIBILITIES:

• Provide direct management of the Community Services Department Supervisors and indirect leadership to all staff and volunteers of the section.
• Provide coaching for improved performance management.
• Ensure staff’s development needs are identified and that training & development opportunities are presented.
• Participate in recruitment and selection as required.
• Ensure staff compliance with regulatory provisions, i.e. Occupational Health & Safety and the City’s H.R. policies and procedures.
• Hold all staff accountable for operating from a customer-service orientation.
• Ensure due diligence is carried out in all areas of risk management and safety training.
• Manage and participate in the development and implementation of goals, objectives, policies, and priorities for all departmental recreational services and recommend appropriate staffing levels and methods of operating.
• Continuously monitor and evaluate the efficiency and effectiveness of operations and service delivery methods and procedures; assess and monitor workload, administrative systems, support systems, and internal reporting relationships; identify opportunities for improvement and review with the Director.
• Develop a plan for the marketing of the department’s facilities, programs and services to encourage maximum usage and revenues.
• Encourage partnerships and connections with community groups and organizations.
• Oversee the Department’s Operating Budget; monitor, forecast, and react to shortfalls; prepares regular financial reports; monitor service contracts and bookings in facilities to ensure optimal revenue generation.
• Develop and recommend policies, procedures and bylaws deemed advisable for the effective operation of recreation and leisure services.
• Often, as the department lead, negotiate or assist in the negotiation of the Department’s contracts, leases, agreements and large special event contracts.
• Often, as the department lead, facilitate and coordinate many community and corporate events;
• Oversee and manage the City’s crossing guard program including hiring, discipline, recommendations to Traffic Committee, etc.
• Advise on Business related issues within the department.
• Participate as a key member of the departmental management team on union and nonunion employee relations issues including training, discipline, and grievances.
• Act as a back-up for the Director and divisional and departmental management team members .
• Prepare reports for the Director, Executive Management Team and City Council.

Note: Above duties are representative of a typical position and are not to be construed as all-inclusive.

REQUIRED QUALIFICATIONS:

• University degree in Business, Recreation/Leisure and/or related field or an equivalent combination of education and experience.
• Minimum 7 years municipal experience in a related field including at least 5 years of supervisory/management experience in a unionized and business/ service-oriented environment.
• A valid G class driver’s license.
• Experience in community recreation and other programming, marketing, general accounting and business management – more specifically, revenue generation, collections management and special events coordination.
• Strong report writing, research and communication skills.
• Proficient use of computers and related industry software including Recreation software programs.
• Strong team building, team leadership and motivational and interpersonal skills.
• Effective time management and supervision skills.
• Experience working with external vendors and diverse stakeholders/customers.
• Excellent public relations, project coordination and customer service skills.
• Proficient and effective problem-solving skills

WHAT’S IN IT FOR YOU:

• Competitive market salary
• Competitive employer-paid extended health benefits
• OMERS Pension Plan
• Opportunity to enter in a hybrid work arrangement subject to applicable policies and approvals, following the successful completion of the probationary period
• Live, work, and play in the beautiful city of Belleville and experience all that it has to offer

Position Type: Permanent Full-Time

Number of Positions: One (1)

Closing Date: January 7, 2023 at 4:30 PM
Department: Community Services

File Number: SV23-162

Location: Quinte Sports and Wellness Centre

Hours: 8:30 – 4:30, Monday to Friday

Employee Group: Administrative Group

Salary: Grade 5 ($122,113.99-$145,373.96)

How to Apply:

Check out our careers page here.

We thank all applicants who apply but advise that only those selected for an interview will be contacted.

Please be advised that the City of Belleville uses email to communicate with their applicants for open job postings. It is the applicant’s responsibility to include an updated email address that is checked frequently and accepts emails from unknown users. As we send time-sensitive correspondence regarding recruitments via email, it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the job posting.

Personal information and any supporting material will be administered in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

The City of Belleville is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.

Applicants will be required to provide at their own expense a satisfactory criminal reference check dated within the past six (6) months and if deemed a requirement of the position, a driver’s abstract to the Human Resources Department on or before the date of the interview but no later than the commencement of employment if selected.

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