Address
Form of work
SalaryMarketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
PRIMARY PURPOSE
Manages software quality assurance and drive test automation for the applications, systems and services delivered and supported by BTS. Leads the built-in quality practices across the enterprise to support business strategies and corporate priorities. Leads the team and drives towards DevOps product/service delivery model, including grow the skillsets of the team, empower the employees and drive the change in practice, mindset and culture.
KEY ACCOUNTABILITIES
Leads, defines, and evolves software quality management strategies and roadmap in alignment with overall BTS strategy and business plans.
Drives and enhances service delivery through continuous innovation, automation and improving software quality testing. Defines and enhances enterprise software quality assurance standards, processes, practices, tools in line with best practice and practical experience of continuous improvement. Manages the development and implementation of test automation frameworks to enable continuous/fast product delivery in both traditional and Agile/DevOps environment.
Provides governance and technical leadership in software quality assurance practice and testing activities to ensure quality is built in from the start and throughout the product life cycle. Works closely with product teams, software development, Data & Analytics, application support, IT infrastructure, operations, and project managers to define, develop and implement comprehensive end-to-end test strategy for product/service delivery. Fosters collaboration and develops highly responsive working relationship with cross functional IT teams.
Builds partnerships with Business Leaders/Product Owners at various levels to guide strategic decision making on quality standards of the applications/projects in support of business strategies. Provides customer-centric advice and services in assessing evolving business requirement, shaping, and prioritizing technology needs, delivering solutions according to the defined quality standards.
Develops quality metrics and implements monitoring to identify and mitigate risks where appropriate, alerting the Senior Manager and Director on high-risk issues as they emerge, and recommending corrective action.
Develops and manages the budget for software quality assurance. Leads the cost/benefit analysis and recommendation of related software quality assurance or new technology proposals. Identifies and leverages opportunities to optimize costs and value of the applications throughout their life cycle.
Manages vendor performance and works with vendors on developing creative solutions, solving technical issues, and enhancing service delivery. Ensures team members effectively communicates and collaborates with external resources.
Manages student co-op positions including selection, training, coaching, performance management and all other people management practices associated.
Leads a team of IT professionals to conduct proof of concepts (POC) and innovation in QA/Testing. Leads Community of Practices (CoP) in QA/Testing. Works closely with community members to evaluate maturity, develop strategies, and execute action items to address gaps.
Keeps abreast of trends and technologies in software, data and site reliability engineering testing techniques and best practices.
Qualifications
EDUCATION AND EXPERIENCE
The requirements for this job are acquired through a bachelor’s degree in Computing science, Computer Systems Engineering or Software Engineering, plus 8 years of recent related experience in leading software quality assurance teams, governance, and practice, including 4 years’ experience on a management level.
OTHER REQUIREMENTS
Expert knowledge of the principles, concepts, practices, and technologies of Agile/DevOps. Certified Scrum Master, Agile Certified Practitioner or similar certification would be an asset.
Expert knowledge of Software Quality Management best practices including but not limited to governance, quality assurance, test management, automation tools and industry standard quality measures.
Superior business acumen and technical knowledge of software development lifecycle, cloud architecture and distributed systems. Experience defining system architectures and exploring technical feasibility tradeoffs.
Advanced interpersonal skills, including relationship building, advising, consulting, influencing, conflict resolution and presentation/facilitation skills.
Advanced communication skills to communicate technical concepts to nontechnical people to enhance understanding and drive decisions that lead to positive outcomes.
Advanced problem solving and decision-making skills to identify and address roadblocks and critical issues that would impact business process transformation and project deliverables.
Advanced ability to lead and advise a large team of diverse technical and business project resources.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
Salary $111,326 - $139,157 per annum (Actual salary offered will be commensurate with education, experience and internal parity).
The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: February 26, 2024
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
