Marina Retail Associate

OVERVIEW:
Muskoka Lakes Marine is seeking a Marina Retail Associate (s) to join our team. This role will play a crucial part in the efficient operation of our retail offerings. General duties include, but not limited to, servicing gas customers, assisting customers in our retail shop, and processing retail transactions.

Most importantly, the Marina Retail Associate will ensure excellent service to, and relations with, all clients and the public community. A successful candidate will embody a customer-first service approach and demonstrate an eagerness to ensure clients are always serviced to the highest level.

DAILY RESPONSIBILITIES:

INTERACT WITH CLIENTS:

• Welcome each guest with a hospitable attitude, an eagerness to serve and provide attentive care.

FUEL WATERCRAFTS:

• Greet every watercraft as they dock and practise safe fueling procedures. Ensure every guest leaves the gas dock satisfied.

DOCK MAINTENANCE:

• Ensure dock walkways are clean and debris free. Pump out/ bail out watercrafts in seasonal slips.

BOAT CLEANING:

• Assist service department with boat cleaning. Demonstrate great attention to detail when completing cleaning duties and thoroughly complete assigned tasks.

BUILDING MAINTENANCE:

• Assist with the cleaning of marina facilities, including washrooms, offices, and common areas.

PROPERTY MAINTENANCE:

• Assist with the upkeep of the marina property including, lawn maintenance, gardening, sweeping walking paths.

REQUIREMENTS:

• Available to work flexible hours Monday to Sunday, including into the early evening, weekends, and holidays.
• 16 years of age; in accordance with Ontario Law to pump gas.
• Comfort using computers to process customer transactions.
• Ability to multi-task in a fast-paced environment; demonstrate a dedicated work ethic.
• Professional workplace presentation and behaviour (follow uniform policy and workplace behavioural standards)

WORKING CONDITIONS:

• Stand, sit, or walk for an extended period
• Reach overhead and below the knees, including bending, twisting and pulling
• Exposure to varying weather conditions
• May encounter excessive noise from boat engines and equipment
• May encounter obnoxious smell from wastewater, gasoline and diesel fuel
• May encounter hazardous materials, dangerous or toxic substances and chemicals

Job Types: Full-time, Part-time, Seasonal
Contract length: 4 months

Salary: $16.55-$21.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Company events
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Retention bonus
• Tips

Work Location: In person

Application deadline: 2024-05-01