Marketing and Client Services Specialist

Are you known for your organizational superpowers? Are you passionate about Client Services? Do you have a knack for creating engaging social media content and managing Google campaigns? If so, we want you to join our team.

Position Overview: We are seeking a dynamic Marketing and Client Services Specialist to support us in various marketing initiatives and Client communication tasks, this is a part-time role and work from your own home is possible. It requires a creative individual with excellent communication skills who can effectively engage with our clients and manage marketing campaigns to enhance the firm's visibility.

Responsibilities:

• Develop and execute social media strategies to promote services and engage with the audience
• Create compelling content for social media platforms including Facebook, Twitter, LinkedIn, and Instagram.
• Manage Google Ad campaigns and analyze their performance to optimize results.
• Respond to client inquiries promptly and professionally via email and other communication channels.
• Assist in scheduling and preparing for client consultations (Review of Questionnaires and summarizing key information).
• Draft service agreements and send to clients.
• Follow up with prospective clients to ensure a smooth onboarding process.
• Support in filling out immigration forms using CRM system Caseeasy.

Requirements:

• Bachelor's degree in marketing, Communications, Business Administration, Legal Studies or related field preferred.
• Proven experience in Client Services or customer support, digital marketing, social media management and Google Ad campaigns.
• Strong proficiency in Microsoft Office Suite, Adobe Creative Suite, and other relevant marketing tools.
• Excellent written and verbal communication skills in English.
• Ability to multitask and prioritize tasks.
• Strong attention to detail and organizational skills.
• Strong self-sufficiency skills.
• Self-motivated and proactive mindset.
• Previous experience in Canadian immigration law and procedures is a plus.
• German / French or Spanish language skills is beneficial.

Why Join Us:

• Opportunity to work in a dynamic and growing company.
• Collaborative and supportive work environment.
• Professional development opportunities to enhance your skills and grow within the company.

If you are a creative marketer with excellent communication skills and a passion for Client Services, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and why you are interested in joining.

I thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

Our firm is committed to diversity and inclusion. We encourage applications from individuals of all backgrounds and experiences.

Job Type: Part-time

Salary: $21.00-$40.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• Company events
• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (preferred)

Experience:

• Customer service: 2 years (required)

Ability to Commute:

• Calgary, AB T2P 3J4 (preferred)

Ability to Relocate:

• Calgary, AB T2P 3J4: Relocate before starting work (preferred)

Work Location: Hybrid remote in Calgary, AB T2P 3J4

Application deadline: 2024-02-29
Expected start date: 2024-04-01