Medical Office Administrator

Dr. Tracey Brown-Maher Dermatology Clinic

Here we grow again! Are you interesting in working in a very fast paced Dermatology Clinic in St. John’s, along with the Doctor and her growing team?

We are looking to hire a Medical Administrator/Receptionist to join our growing team!

We see patients from all over Newfoundland and Labrador, and we are looking for a friendly, upbeat, punctual, reliable, hardworking and trustworthy individual to join our team. The successful candidate for this position must be comfortable making decisions, working independently and as a team player, and be able to handle multiple tasks simultaneously.

If this sounds like you, then please apply! :)

This is an excellent opportunity for someone who is looking to start, or continue, their career in the healthcare field and grow their career with our company.

What you'll bring:

• Previous work experience in customer service
• Exceptional verbal and written communication skills, ability to communicate in a clear and calm manner when dealing with patient concerns/questions
• High level of discretion and ability to maintain confidentiality
• Open to the possibility of being challenged and learning new skills and growing with our company
• Ability to multitask and adapt to change

What you'll be responsible for:

• Greeting patients and visitors to the building in a friendly and professional manner
• Answer all incoming calls, and assisting patients with their questions and concerns regarding appointments and the reason for their call
• Placing patients in examination rooms
• Documenting and returning voicemails
• Reminding patients of upcoming appointments, as needed
• Schedule patient appointments and follow-ups as requested by the Doctor and Nurse
• Collect patient information, including updating contact information, insurance information, and updating patients electronic medical records (charts)
• Completing administrative tasks such as printing, filling, scanning, copying and faxing of documents
• Processing incoming and outgoing paper mail and parcels
• Assisting the Doctor and Nurse with tasks, as needed
• Collecting payments, as needed
• Maintaining patient confidentiality in accordance with the Personal Health Information Act (PHIA) regulations.

What would be considered a great asset:

• Diploma/degree from a post-secondary school in Medical Office Administration, Office Administration, or Business Administration
• Previous experience working in a medical clinic, healthcare setting
• Previous experience with TELUS EMR
• Great knowledge of Microsoft Outlook, Word, Excel and PowerPoint
• Completion of a Medical Terminology course

Previous experience working in a medical clinic is not required. All training will be provided to the successful candidate. This position is not a work from home position. You will be required to work in the medical clinic full-time. Work hours are 40 hours per week - Monday-Friday, 8am to 5pm. Rate of pay will be $18.00 hourly. We are looking for a long-term commitment and someone who is ready to learn and grow their career with our company.

A valid passport is required, as travel may be required for this position.

Interviews will be conducted in-person over the coming weeks. Please email your resume, along with a cover letter expressing your interest in working with our company and why you would be the ideal candidate for this position.

We thank all that apply, however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Salary: $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• St. John's, NL (preferred)

Work Location: In person

Application deadline: 2024-01-31
Expected start date: 2024-01-22