Member Support Advisor

Midwives Association of BC

The BC Midwives Association is a dynamic organization committed to supporting and advocating for midwives across the province of BC. We are seeking a passionate and experienced individual to join our team as a Member Support Advisor. In this role, you will play a crucial part in assisting midwives in navigating local, regional, and provincial challenges, ensuring fair treatment and adherence to proper processes regarding service contracts.

This is a new position and will require someone who can develop systems and workflows.

Responsibilities:

Advise and Advocate:

• Act as the MABC staff contact for the new Midwifery Main Agreement on Template Midwife Service Contract.
• Offer individual and group contract support. Assist midwives with health authority service contract negotiations, troubleshooting and implementation.
• Provide support for complaints or discipline matters, ensuring fair and equitable treatment and due process for midwives
• Develop Expertise in Health Authority Structures:
• Gain a comprehensive understanding of the organizational structures, policies, and procedures within health authorities in British Columbia.

• Act as a liaison between midwives, health authorities and governing bodies, conveying the unique needs and challenges faced by the midwifery community.

Communication and Education:

• Keep abreast of changes in healthcare policy and regulation that may impact midwifery services.
• Promote awareness of and provide information on relevant MABC initiatives to the midwifery community.
• Promote awareness of the Association's initiatives, projects, and committees.
• Update midwives on local, regional, and provincial issues affecting their practice.

Connect Midwives to Association Services, Resources, and Benefits:

• Offer expertise in areas such as billing and payment challenges related to MSP.
• Link midwives to resources and support services, including the Midwife Benefit Programs, Audit and Billing support, and Negotiations.
• Establish and maintain a database of health authority departments and key contacts relevant to midwifery services.
• Identify key individuals with influence and decision-making authority who support the integration of midwifery care.

Qualifications:

• Bachelor's degree in Human Resources, Law, Health Policy, Health Care Management or other related studies (Masters preferred).
• Strong understanding of the healthcare landscape in BC, including health authorities and provincial regulations.
• Excellent communication and advocacy skills.
• Proven ability to establish and build partnerships with internal and external project partners.
• Ability to work collaboratively with a diverse range of stakeholders.
• Knowledge of contract management and negotiation processes.
• Excellent organizational and project management skills, including the ability to plan, develop, implement, and evaluate services.
• Passion to improve the working conditions for Midwives in BC.
• Ability to travel within BC when required.

What We Have to Offer

• A full-time (40 hours/week) position with a comprehensive benefits package (salary range of $75,000 – $85,000), 3 weeks paid vacation, opportunities for training and development, personal/wellness time off to support the full scope of employee wellbeing.
• A supportive, positive and engaging environment with a flexible and lifestyle-friendly atmosphere, which includes potential opportunities for hybrid work.

How To Apply

MABC hires based on merit is strongly committed to equity and diversity and provides a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, women, persons with disabilities, people of all sexual orientations and genders, and others with the skills and knowledge to engage with diverse communities productively.

If you are passionate about making a positive impact and possess the skills to communicate our mission effectively, we encourage you to apply for the Communication Coordinator position with your resume at applications@bcmidwives.com. Join us in our commitment to creating positive change in Midwifery.

Please be advised that only shortlisted candidates will be contacted.

Job Type: Full-time

Salary: $75,000.00-$85,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• Monday to Friday

Application question(s):

• How do your rate (from 1-5) your understanding of the healthcare landscape in BC?

Education:

• Bachelor's Degree (preferred)

Experience:

• Project management: 1 year (preferred)
• working with health authorities and provincial regulations: 1 year (required)

Ability to Commute:

• Vancouver, BC V5T 2P6 (required)

Willingness to travel:

• 75% (required)

Work Location: Hybrid remote in Vancouver, BC V5T 2P6