Merchandising and Content Specialist

*Annonce en français publiée séparément*

Who we are:

More than just cookware, Le Creuset has been a colourful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le Creuset’s guiding principal for nearly 100 years – our passion for superior artisanal quality, exceptional design, and European craftsmanship have remained constant.

Who we are looking for:

We are looking for a Merchandising and Content Specialist for a permanent position.
The Merchandising and Content Specialist will manage the content and optimization of our ecommerce website.

The perks:

• Health insurance
• Contribution to your VRSP
• Generous employee discount: How much space do you have in your kitchen? Seriously.
• Hybrid position
• Computer equipment provided to be as comfortable at home as in the office
• Monthly birthdays and milestones celebrations
• Regular team lunches
• Cheerful and dynamic team
• Bright offices and pleasant kitchen for meals
• End of year celebration dinner

Your day-to-day:

• Set up of new skus and maintenance of existing skus data and images (for both products and recipes)
• Setup and test all promotions
• Tracking of stock for upcoming promotional activity
• Review the site daily with a customer-first mindset, ensuring integrity, consistency, and accuracy
• Approve and monitor reviews, questions and UGC to post on product pages
• Curate pages based on seasonal content/activity and for email links
• Determine optimal page sorting for sell-through
• Monitor and report on success of campaigns and pages
• Monitor and optimize search results onsite
• Provide insights on areas of the online experience to be improved to drive more sales
• Create and maintain a seasonal content calendar four times a year
• Develop all blog content including evergreen content, seasonal content and guides (including briefs, mockups and copy development)
• Apply SEO principles to content creation and report on its success
• Plan and update homepages bi-weekly
• Create other pieces of onsite content like
• Work closely with the Marketing and Communications teams, providing appropriate landing pages and links, and leveraging content to support activity calendar, social media and stores
• Asset Management – uploading local assets to the global catalogue

Your assets:

• Degree or certification in marketing, communications, or related field
• A minimum of 2 years of experience in a similar position
• Bilingual (fluent in both English and French is mandatory)
• Content writing skills
• Knowledge of search engine optimization/natural referencing principles (SEO)
• Proficient with ecommerce tools (Salesforce Commerce Cloud, an asset)
• Basic HTML knowledge an asset

Why join us:

Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our team to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you’re going to love what you do!

Le Creuset Canada is an equal opportunity employer. Qualified applicants will be considered without regard to ethnic or national origin, colour, age, sex (*including gender identity, expression, orientation, or pregnancy), religion, marital status, genetic information, disability, or veteran status, and any other classification protected by law.

#LCRT1

Job Type: Full-time

Salary: $60,000.00-$65,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Store discount
• VRSP

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Montréal, QC H4C 3X6: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• E-commerce: 2 years (preferred)

Language:

• Anglais (required)
• Français (required)

Work Location: Hybrid remote in Montréal, QC H4C 3X6