Address49399 - Markham - Regular -
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!
Specific Accountabilities:
Supervise staff engaged in the development and delivery of Distribution and Transmission Forestry work programs. Plan, schedule, organize and assign work to ensure that quality and accuracy of work are maintained and on schedule. Provide advice, guidance and direction to staff in the resolution of work related problems, as well provide clear expectations and performance measures. Provide leadership through demonstration and response to staff requirements to achieve targets and quality objectives. Make effective recommendations on human resource issues, including career counselling, hiring, discharge, discipline and resolving work performance problems.
Develop assigned work processes, monitor, evaluate and recommend changes and improvements to ensure efficient and effective completion of work as required.
Compile, analyze, assess and review information, designs, specifications, schedules and resource capability as part of business planning and work programming for Distribution and Transmission Forestry work. Evaluate the complete package, identify and recommend potential changes for improvement including price, service levels, staffing plans, schedule and resource optimization.
Assist in discussions, problem solving and issue resolution with customers, developers, joint use parties, utilities, road authorities and internal clients regarding negotiation, implementation and ongoing work performance for work programs.
Monitor processes, work program expectations, policies and work performed to identify items requiring audit and prepare standards and specifications to audit against, to ensure reasonable compliance related to delivery of service as agreed.
Provide advice and direction on processes, technical specification and requirements, work program expectations, resource requirements and related activities.
Identify, plan, organize and monitor requirements and processes for activities requiring completion by various groups to ensure delivery of service, as required.
Work with members of the Distribution Forestry team to determine jurisdictional work assignments, training requirements, deficiencies, legislative changes, work methods, staff forecasting, market conditions and business needs all effecting the planning and execution of work.
Advise and work with Work Force Acquisition on all matters related to new, rehab, and contract work related to IOPA, CPA, and PSA agreements.
Conduct and participate in work activities such as cost analysis and the preparation of productivity studies of ongoing and finalized projects. Refer to the information produced and available on benchmarks.
Maintain an awareness of technological advances in work tools, scheduling, processes, databases, work management processes, estimating, reporting, data collection to enhance the work management and execution.
Assist in resolution of deficiencies collaborating with field staff as necessary. Promote the understanding and use of established policies, processes, standards, criteria and methods.
Keep well-informed of technology and recommend applications within the Company. Participate as a technical representative in internal & external committees and pilot applications, as required.
Selection Criteria:
Essential Competencies:
Requires knowledge of business administration, data communications and database management to develop and implement performance system requirements and business processes.
Requires good communication skills to communicate effectively with internal and external contacts.
This knowledge is considered to be normally acquired through the completion of Grade XII plus 3 years' further concentrated study.
Requires a good understanding of the Tx and Dx Forestry Work program, operations and the interrelationship between organizations such as the Dx Lines Work Management, Workforce Deployment, HR and other Business Units.
Requires experience with business information systems, software applications and computer hardware to develop and implement performance systems.
Requires experience to be familiar with network communications, procedures, standards and work routines. Requires experience to understand the specifics of the various computerized systems and their interrelationship with other systems.
Requires experience to be familiar with the business in order to make effective recommendations on systems to support its operations.
Requires experience to be familiar with effective training approaches and methods and with documenting training procedures.
A period of over 6 years and up to and including 8 years is considered necessary to gain this experience.
At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024.
Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Deadline: Apr 22,2024
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