Minibus Driver Guide

About us

Moraine Lake Bus Company is expanding its summer team and is seeking MiniBus Driver Guides. We provide scheduled bus service for visitors and residents looking to discover the beauty of Lake Louise and Moraine Lake in summer.

We are in search of individuals who truly value the splendour of the Canadian Rockies, enjoy driving on picturesque mountain highways, and relish in the excitement of interacting with guests from around the world.

The ideal candidate will find satisfaction in working independently, demonstrate a commitment to treating guests with respect, tact, and diplomacy, and embrace the opportunity to safely navigate the same stunning route throughout the entire summer.

Position Summary

Minibus Driver Guides play a crucial role in ensuring the safe operation of a 24-passenger minibus. Their responsibilities include adhering to timely route schedules, managing ticket sales, and engaging with guests to share information about Moraine Lake, Lake Louise, and the Canadian Rockies.

Responsibilities:

• Ensure the safety and comfort of passengers by conducting thorough pre-trip inspections and maintaining attentiveness while driving
• Deliver outstanding customer service by being warm, friendly, knowledgeable, and welcoming to all guests
• Collect fares in accordance with the fare schedule
• Efficiently follow the scheduled itinerary
• Competently operate all electronic technology applications on the bus
• Attend all training sessions and staff meetings as required
• Maintain and keep minibus clean during shift
• Perform any additional related tasks as necessary

Experience:

• Alberta Class 4 Operator's License (or similar from other Canadian provinces)
• Previous driving experience considered an asset

Knowledge, skills, and abilities:

• Must be able to communicate clearly and effectively in English
• Customer service focused with an ability to work professionally with the public
• Knowledge of the Bow Valley and Banff/Jasper National Parks considered an asset
• Ability to handle stressful situations in a composed manner
• A genuine appreciation for the Canadian Rockies, driving on scenic mountain highways, and sharing in the enthusiasm of guests from around the world
• Ability to handle cash, operate payment systems, and manage scheduling software

Other Requirements, Conditions:

• Minimum 23 years of age
• Must have reliable transportation to and from Lake Louise
• Driver’s license in good standing
• Clean driving abstract
• Must be able to legally work in Canada.
• Must be able to pass criminal record check
• Must be able to work a schedule which includes evenings, weekends, statutory holidays, and some early morning

Compensation & Benefits:

• $26.00 per hour
• $3.00/hour retention bonus
• $75.00/day early morning bonus
• 100% of your gratuities
• Flexible Scheduling
• 4-day work week or 5-day work week
• Up to 44 hours/week

English Fluency Level required for position

• Advanced

Job Types: Full-time, Part-time, Seasonal
Contract length: 4 months

Salary: From $29.00 per hour

Expected hours: 32 – 44 per week

Benefits:

• Flexible schedule

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Holidays
• Morning shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Retention bonus
• Tips

Application question(s):

• Do you have a personal vehicle that you can drive to and from Lake Louise to get to work?

Work Location: In person

Expected start date: 2024-05-27