Ministry Communicator, In Touch Ministries of Canada - Christian Organization

In Touch Ministries is looking for a highly compassionate, organized, and skilled customer service agent. The Ministry Communicator is responsible for fulfilling individuals needs via telephone, email, and mail correspondence. This role demands a working knowledge of customer service practices while exhibiting a flexible mindset, and making excellence the standard.

Duties and Expectations:

• Actively listening to what clients wish to convey and responding with excellence.
• Responding to inbound emails, and mail inquiries.
• Maintaining customer records by updating account information using data entry software.
• Processing orders, donations, and miscellaneous requests in system.
• Praying with individuals.
• Willingness to help in the office with regular administration tasks as needed

Qualifications:

All employees are to exhibit spiritual maturity working as part of the In Touch Ministries team

Attentive to details & good organization skills

Proficient in English Grammar and composition

Computer skills in Excel, Word, Outlook, and ability to learn additional software
Strong communication skills - both verbal and written
Strong interpersonal skills and collaborative work style

Experience making outgoing calls and following up is desired

Being a Christian organization, we require our employees to be in agreement with and to sign our Statement of Faith

Must live close to the Markham office

Job Types: Full-time, Permanent

Salary: $20.00-$30.00 per hour

Schedule:

• 8 hour shift

Application question(s):

• Since we are Christian organization, and prayer is an important part, would you be willing to pray with ministry partners in person or over the phone?
• Do you have a growing personal relationship with the Lord?

Work Location: In person

Application deadline: 2024-04-12