Mobile Crisis Response Team Case Manager

Southern Chiefs’Organization - Employment Opportunity

Mobile Crisis Response Team - Case Manager

The Southern Chiefs’ Organization Inc. (SCO) Mobile Crisis Response Team (MCRT) requires a Case Manager to facilitate and optimize efforts in providing mental health supports to the 34 southern First Nations. The Team will consist of six Case Managers and two Intake Workers to assist with crises and support mental health and wellness in southern First Nation communities.

BACKGROUND:

SCO is a growing and dynamic regional Indigenous organization that represents 34 Anishinaabe and Dakota Nations and more than 80,500 citizens in southern Manitoba. SCO was established 22 years ago by the Chiefs as an independent organization to protect, preserve, promote, and enhance First Nation peoples’ inherent rights, languages, customs, and traditions through the application and implementation of the spirit and intent of the Treaty-making process.

The MCRT Case Manager is a key member of SCO MCRT, who works with purpose to support MCRT Team Lead, MCRT Members, southern First Nation citizens and communities. The MCRT Case Manager is trauma-informed who collaborates with southern Knowledge Keepers and Elders and other culturally appropriate mental health and wellness service providers. The Mobile Crisis ResponseCase Manager’s primary focus will be prevention and continuum of care for members, that will also act as the mental health and addiction navigator. As qualified a professional, the Case Manager is experienced in rapid response, as well as, also for case coordination services to ensure that clients have a care plan and can act as a vital link to an aftercare and future care plan.

SCO provides competitive compensation and an excellent pension and benefits package, as well as a positive work environment.

KEY RESPONSIBILITIES:

Reporting to the SCO MCRT Team Lead, the MCRT Case Managers are licensed mental health care professionals from a regulated body who facilitate response efforts for the MCRT and help to support Mobile Crisis intervention and ongoing treatment in mental health and wellness. The SCO Mobile Crisis Response Team Case Managers will be responsible for:

· Crisis intervention, triage services and increased capacity for emergency responses to crises.

· Mental health support services to 34 Southern First Nations communities and Tribal Councils.

· Provide community-specific trauma-informed mental health supports to community crisis events.

· Effective communication which relays all necessary information to MCRT Team Lead, Intake Coordinator(s), and community Wellness teams.

· Crisis management, rapid response, and recovery services throughout a crisis to address complex and evolving challenges.

· Mental Health First Aid screening and assessment to match individuals in crisis to the appropriate level of treatment and support.

· Critical incident stress debriefing.

· Case Management and data base collection

· Post-suicide response/aftercare.

· Facilitate Safe talk and sharing circles.

· Short-term one-on-one counselling and Motivational Interviewing

· Drug and alcohol addiction support and triaging using a harm reduction approach.

· Grief and loss support.

· Domestic and family violence support and triaging.

· Referrals to traditional and clinical support services.

· Alternative services includes traditional ceremonies and land-based teachings.

· Prevention training/Facilitation

· Individual client assessments such as suicide assessment and safety plan, self-esteem and depression scale and mental health status.

· Other duties as assigned.

EDUCATION & QUALIFICATIONS:

· A Bachelor of Social Work degree.

· Minimum of four (4) years’ experience in case management.

· Experience providing crisis mental health services.

· Team player with a “families first” approach who can work collaboratively with a variety of people within complex systems.

· Knowledge of Personal Health Information Act and ability to maintain confidentiality when developing and handling sensitive information.

· Ability to travel for maximum 3-5 days by vehicle, boat, and plane to remote communities.

· Exceptional organizational and problem-solving skills.

· Excellent interpersonal skills, including the ability to work productively with families, colleagues, supervisors, and other internal and external stakeholders.

· Ability to work under pressure and to independently manage a wide range of tasks, often within short timelines and with precision.

· Excellent verbal and written communication skills, with the ability to write clear, concise documents and reports with a high degree of accuracy and for a variety of audiences.

· Proficiency and competence in the use of computers (MS Word, Excel, Power Point, Outlook).

DESIRED:

· Ability to speak Anishinaabe or Dakota languages an asset.

· Experience working with southern First Nations and Tribal Councils and their health teams.

· Good knowledge of Federal, Provincial and First Nation health care systems including First Nation and Inuit Health Branch, Nursing Stations, and Telehealth technology.

OTHER REQUIREMENTS:

· Satisfactory Criminal Record Check with Vulnerable Sector Search.

· Clear Child and Adult Abuse Registry Checks.

· Must have a valid Manitoba Driver’s License and vehicle as travel will be required.

· All successful candidates must provide proof of COVID-19 vaccination.

· If the candidate is a member of a registered profession, the candidate must be a member in good standing with their regulatory body.

CLOSING DATE FOR APPLICATIONS: Tuesday, November 28th, 2023 at 4:30 PM CST

Please submit cover letter, resume, and three work related references to:

Human Resources

Southern Chiefs’ Organization

202-600 Empress Street Winnipeg, MB R3G 0L5

Fax: (204) 946-1871 | hr@scoinc.mb.ca

*Please note resumes without a cover letter will not be considered complete*

Preference will be given to qualified First Nation candidates.

Please self-identify as First Nations in your cover letter.

We thank all who apply and advise that only those selected will be contacted for further consideration.

Job Type: Full-time

Salary: $65,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• On call
• Weekends as needed

Education:

• Bachelor's Degree (preferred)

Experience:

• case management: 4 years (preferred)
• crisis mental health services: 1 year (preferred)

Willingness to travel:

• 75% (preferred)

Work Location: On the road

Application deadline: 2023-11-28