Mobile Dispatcher

ABOUT US…

Halton Crushed Stone is an aggregate supplier, producing crushed limestone, sand & gravel and we pride ourselves in providing quality customer service.

POSITION SUMMARY

The Mobile Dispatcher is responsible for delivering excellent customer service by coordinating and fulfilling orders in a safe and efficient manner, at our multiple locations.

RESPONSIBILITIES

• Operate the scale system and process weigh tickets.
• Check/tare in trucks.
• Collect documentation as per requirements for transport vehicles and inform Management of any discrepancies.
• Proactively communicate customer, transport and system issues with logistics, sales, and operations to ensure timely resolution.
• Process credit/debit sales and reconcile daily.
• Maintain accurate records of scale house and Hauler activities.
• Monitor traffic flow within the pit, enforce rules, maintain communication with loaders.
• Receive and process orders from clients, plant personnel, sales, other internal dispatch peers, and other internal customer representatives.
• Provide assistance via phone or face-to-face contact with visitors, clients, and drivers.
• Refer to daily checklist/logs to identify, record, and communicate changes; aiming to minimize delivery disruptions to the customer.
• Enter receipts of resale weigh-bills into the system in a timely and accurate fashion.
• Send out End-of-Day shipping totals and communicate next day order requirements.
• Minimal physical effort – some snow removal, garbage removal, ongoing cleaning duties, lifting boxes of tickets, etc.

YOUR QUALIFICATIONS…

• Familiarity with order taking, dispatching, and processing debit/credit transactions
• Strong keyboard skills and knowledge of computers and Microsoft Office
• Work effectively as a member of a team but can thrive in an independent environment
• Applies a positive & optimistic attitude
• Works well under pressure
• Detail-oriented, thorough and accurate when entering data
• Communicates effectively with the ability to build relationships with customers
• Well organized in a fast-paced environment
• Strong attention to detail
• Initiative
• Reliability

Site locations:

• 14245 9th Line, Whitchurch-Stouffville, ON L4A 7X3
• 1563 Kawartha Lakes County Road 48, Kirkfield, ON K0M 2B0
• 5338 10 Line, Erin, ON N0B 1T0

Hours of operation: 6:00/7:00am-4:30pm.

Job Types: Full-time, Permanent

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

Work Location: In person