Museum Coordinator

Museum Coordinator

Reports to: Museum Director/Curator and Museum Operating Committee

Position overview:

The North Bay Museum is seeking a full-time, permanent Museum Coordinator. The Museum Coordinator will provide supervision, oversight and coordination of museum operations including the retail program, fundraising program, museum rentals, invoicing, and educational programming initiatives.

Major Specific Responsibilities:

Retail Management and Fundraising:

• Retail Management: Develops and delivers museum retail operations. Manages the gift shop layout and design, selects products, merchandises, inventory control, marketing, staffing, and develops the annual gift shop budget. Oversees point of sale system, sets pricing, introduces new products and analyzes sales data.
• Internet Retail Operations: Leads and delivers museum’s online retail program, including prompt order fulfilment. Adds new products as available and ensures accurate listings and inventory. Integrates social networks such as Facebook, Instagram, and email newsletters into marketing.
• Budgetary Responsibility: Prepares annual and monthly budgets. Analyzes retail performance. Designs, generates, reviews, and analyzes sales and financial reports to assess performance by product. Takes profit improvement actions as appropriate. Controls cash in conformance to the policies established by the Comptroller. Works closely with Comptroller and Museum Director/Curator to develop reports for Board of Directors and auditors, including without limitation: sales, cost of goods sold, HST, internet sales, inventory, etc.
• Product Development: Explores and develops creative new products related to the station and the museum’s collection. Also researches and orders new products that are unique to North Bay.
• Fundraising: Coordinates and manages fundraising events, appeals, etc. including seeking sponsors for special museum exhibits and events. Tracks donations throughout the year, and sends proper acknowledgement. Prepares and sends charitable tax receipts.

Educational Programming:

• Has an overall knowledge and understanding of all museum educational programs geared towards schools and groups, tours, birthday party programming, and summer camps.
• Generally oversees all programs, as administered by interns, students and volunteers.
• When necessary, assists with delivery of programs, including but not limited too, school programs, tours, birthday parties, and camps.
• Assists with training of new staff so they can properly execute all programs.
• Markets the programs and summer camps on a wide variety of platforms to appropriate audiences.
• Maintains records of all online purchases for programs and camps.

Rental Facility Management:

• Oversees rental of museum galleries for general public, and community partner events. Communicates with general public to answer all inquires about the space. Consults museum calendar to ensure no events are overlapping.
• Provides quotes, issues all invoices and collects payments relating to rentals.
• Ensures rentals are set up according to specifications, follow all policies, procedures, and regulations, and ensures proper clean up.
• Communicates with City of North Bay regarding rentals of the Jack Burrows Place.

General Responsibilities:

• Attends Museum Operating Committee meetings and interact with Board of Directors, executive officers, community stakeholders, and committees as needed.
• Participates in creating graphics to promote various museum events and programs. Shares information to social media. Monitors all social media platforms, along with other staff.
• Assists with creating museum newsletter for members, and other member initiatives.
• Works with Museum Director/Curator to recruit, hire, and train all staff. Establishes a training program for employees on customer relations, store operating procedures, museum opening and closing routines, museum policies and history.
• Provides direction to gift shop and educational programming staff, when needed.
• Assists with following established maintenance directives for museum building

Desired Qualifications:

• Completion of a degree or diploma in museum studies, public administration or related field, education, or comparable work experience in a museum setting
• Exceptional interpersonal skills
• Great customer service skills with dealing with the public
• Strong skill-set working with computers and office technology, including Mac operating systems, Adobe, and social media platforms
• Excellent oral and written communication skills
• Exceptional organization skills and able to keep track of multiple roles within the position
• Ability to work independently and to collaborate as part of a team
• Adaptable and flexible in an ever-changing work environment. Ability to deal with situations as they arise.
• Experience with entering inventory and generating reports from a point of sale system is an asset
• Basic accounting skills to complete reports, deposits, analyze data and answer audit questions
• Online retail store management and basic website development skills an asset
• Demonstrates sound work ethic, attention to detail, ability to exercise sound judgment and initiative, and ability to prioritize work and multi task

Salary: $46,000 - $50,000 per year

Job Types: Full-time, Permanent

Salary: $46,000.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Application deadline: 2024-04-24