Mystery Shopper

Work setting

• Retail/wholesale establishment/distribution centre
• Shopping centre or mall

Responsibilities

Tasks

• Deal with public

Credentials

Certificates, licences, memberships, and courses 

• Class 5/5F/G Licence (cars, small trucks and other 2-axle vehicles)

Experience and specialization

Computer and technology knowledge

• MS Access
• MS Excel
• MS Outlook
• MS Project
• MS Word

Investigative expertise

• Undercover work

Type of experience

• Mystery shopping

Area of specialization

• Retail store

Additional information

Security and safety

• Criminal record check
• Driver's validity licence check

Transportation/travel information

• Own vehicle

Work conditions and physical capabilities

• Attention to detail
• Work under pressure

Own tools/equipment

• Cellular phone

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Reliability
• Team player
• Client focus
• Positive attitude