Overview
Languages
English or French
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
Work setting
- Private sector
- Various locations
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Provide directory assistance
- Perform data entry
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Electronic scheduler
- Electronic mail
- Spreadsheet
- MS Excel
- MS Outlook
- MS Word
- MS Windows
Additional information
Security and safety
- Bondable
- Basic security clearance
- Enhanced reliability security clearance
- Confidential security clearance
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Benefits
Other benefits
- Learning/training paid by employer