Officer, Gaming Compliance

BCLC exists to generate win-wins for the greater good.

For our people, our players, our province, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We generate win-wins by asking our employees, partners, and government stakeholders to continually evaluate the impacts of all activities and decisions on individuals, institutions, communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good.

This is a Permanent, Full Time opportunity in Prince George
Expected Salary Range: $70,177.00 - $87,722.00 - $109,652.00

Our typical hiring range will be +/- 10% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

Location: Prince George, BC

The Company

For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. We continue to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.636 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province.

Job Summary:

This role is accountable for contributing to the development and refinement of practices used within the Operational Compliance Program to monitor and report on compliance across BCLC and our Service Providers. The Compliance Officer helps develop, refine, and apply methodologies that contribute toward risk-based monitoring and oversight of our core regulatory obligations and proactively advises BCLC and Service Provider Management on regulatory risk, control effectiveness and achievement of compliance outcomes for compliance management.

Key Accountabilities:

• Conducts diverse, complex and specialized compliance assessments which include analyzing activities to assess risk and levels of compliance relating to the operations of Casinos, Community Gaming Centres, Commercial Bingo facilities, Lottery and eGaming.
• Contributes to the development of compliance risk profiles and provides insights.
• Provides input into the annual risk-based compliance oversight plan which highlights monitoring and testing activities addressing key regulatory compliance risks.
• Provides input into the review of policies, procedures and controls developed by Business Areas and Service Providers to ensure they address core regulatory obligations.
• Monitors compliance and regulatory assessment issues and evaluates the adequacy of remediation plans to ensure risk mitigation is within acceptable tolerances.
• Facilitates, delivers and/or organizes compliance-related training for Business, Compliance and Service Provider staff to promote compliance and create awareness of regulatory trends/developments.
• Engages with external and internal stakeholders to discuss regulatory risks, non-compliance trends and mitigation strategies. This engagement includes reviewing regulatory reports, compliance assessments and analyzing other data available from Business Areas and Service Providers to highlight actual or potential instances of non-compliance.

Minimum Required Qualifications:

Education and Experience

• Post-secondary education required: degree or diploma in Business, Social Sciences, Public Administration or comparable expertise preferred;
• 3 to 5 years experience in governance, compliance, risk management, audit, investigations or related experience in a regulated environment;
• Related professional designations are an asset (e.g. compliance, risk, audit designations);
• An equivalent combination of education and experience may be considered.

Technical Requirements

• Strong working knowledge of federal and provincial regulatory guidelines and standards as they pertain to gaming in British Columbia;
• Strong working knowledge of risk management frameworks;
• Demonstrated ability to work autonomously from a position of authority as well as the ability to work in a collaborative and cooperative team setting;
• Ability to recognize and analyze compliance risks;
• Understanding of regulatory compliance management practices and control concepts;
• Knowledge of interview techniques and ability to obtain thorough written statements;
• Ability to make quick, responsible decisions and react to stressful situations with tact and diplomacy;
• Ability to weigh time, revenue and cost implications in making decisions and recommendations;
• Strong relationship management and influencing skills;
• Good business acumen;
• Ability to think analytically with strong problem solving skills;
• Effective written and spoken communication skills;
• Effective critical thinking skills;
• Strong computer skills (Microsoft Office products, Adobe, web-based programs);
• Exceptional time management and multi-tasking skills;
• Valid Driver's License;
• Technical knowledge of slot machine, lottery systems, electronic bingo operations and Casinolink set-up and terminology would be an asset;
• Experience at a leadership/supervisory level would be an asset;
• Training or work experience in gaming operations and procedures would be an asset.

Working Conditions:

• Must be able to travel and work evenings/weekends.

What's in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our work-life integration and our 37.5 hour work week.
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewardshere
  

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health & responsible gambling? Find out more!

We are trained in neurodivergent hiring. If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada