Operations Support Clerk

Our client is a privately owned and operated Canadian business that specializes in mobile and utility equipment for the mining, tunneling and construction industries. Our client offers Sales, Parts, and Service to customers as well as in-house Manufacturing, Engineering and Research and Development departments. Our client is an ISO-9001 Certified Company. We are looking for an ambitious and team-oriented individual to join our client's team as an Operations Support Clerk.

Our goal is for you to assist in improving our production and documentation for both our diesel and EV offerings, thereby supporting the development of vehicle manufacturing and EVs within Northern Ontario. The role requires high-level communication skills, familiarity with ISO-9001, Quality Control, Quality Assurance, and Quality Management. Documentation control and data integrity knowledge is considered an asset. The role will be mostly desk-based involving navigation of paperwork and digital systems. Occasional hands-on work will be required such as production support through part picking, Quality Inspections, and inventory control. The hands-on aspect of the role will require the applicant to wear PPE (safety glasses, safety boots and gloves).

Responsibilities

• Schedule and take minutes of kick-off meetings for new orders.
• Ensure vehicle ISO folders are up to date with the latest documentation.
• Support of the Non-Conformance system i.e., filing (physically and digitally), ensuring deadlines are met.
• Support of the Production Change Order system i.e., filing (physically and digitally), ensuring deadlines are met.
• Support of Engineering Change Management system i.e., filing (physically and digitally), ensuring deadlines are met.
• Creation of Work Instruction, Controlled Forms, and Operating Procedures.
• Updating production worklist.
• Liaising with the Engineering Department to ensure Bills of Materials are updated and current.
• Setting up new parts within ERP system.
• Reporting to Operations Management.
• Other duties as assigned.

Qualifications

• Experience in an ISO-certified manufacturing setting, automotive manufacturing is considered an asset but not required.
• Experience with Quality Control, Quality Assurance and Quality Management is considered an asset but not required.
• Safety-focused and detail-oriented.
• Mechanical aptitude would be an asset.
• Ability to read and understand schematics is considered an asset.
• Demonstrated knowledge of production processes in an ERP system including inventory control.
• Strong team member who can work with minimal supervision and manage multiple priorities.
• Good Microsoft Office (Excel, Word, PowerPoint, Outlook) skills.
• Experience with the Made2Manage program is desirable but not required.
• Ability to adapt quickly to production changes.
• Excellent verbal and written communication skills.
• Superb organizational skills, including multitasking and time management.
• Enthusiastic, and willing to learn and grow professionally within the organization.

Salary

Salary is open for negotiation and to be determined depending upon an applicant’s skill set and experience. Full benefits are also included and commence after the probation period of 3 months.

Hours of Work

Monday to Friday, 7:30 am to 4:00 pm, occasional overtime and weekends required, such as for yearly inventory.

Job Type: Full-time

Salary: $22.00-$25.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off
• Tuition reimbursement

Schedule:

• Monday to Friday

Ability to commute/relocate:

• North Bay, ON P1B 9T9: reliably commute or plan to relocate before starting work (required)

Work Location: In person