Operations Trainer

The Operations Trainer is responsible for educating and training Operations Personnel in the safe and effective operation of equipment and safe completion of the processes required by the corporation to achieve its objectives; coordinates with divisional Quality, Safety, and the General Manager to develop new training methods.

Accountabilities

• Ensure all Operations Personnel follow company processes and company Safe Work Procedures and Practices
• Ensure all Operations Personnel work within Company, Customer, and other existing standards and regulations pertaining to their scope of work.
• Reporting and rectifying of potential hazards, accidents, and near misses
• Perform Field Level Risk Assessments (FLRA)
• Provide a daily report summary of work activities performed.
• Develop and facilitateeducational tools and project specific training for new hires, employees receiving new project assignments, and customer personnel.
• Track and organize training modules for each staff member. Follow training matrix documents to ensure all areas of training are covered and accounted for.
• Provide ongoing training support to employees and build training plans where applicable.
• Ensure that trainees comprehend and demonstrate rules taught in training, competency checks are completed, and all documentation is submitted for personnel file.
• Other duties as required.

Competencies

• Action Oriented – enjoys working hard; is action oriented and full of energy for the things they see as challenging; act based on a plan; seizes more opportunities than others.
• Comfort Around Higher Management – Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.
• Facilitation – Has the ability to create effective training programs across various platforms; has a strong comfort level and confidence facilitating and delivering engaging presentations in front of various sizes of groups across the organization including senior management and executives.
• Conflict Management – Steps up to conflicts seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
• · Integrity and Trust – Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent themselves for personal gain.
• Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.
• Perseverance – Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Motivating Others – Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person’s hot button and use it to get the best out of them; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel their work is important; is someone people like working for and with.
• Planning Skills – Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and tasks people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Process Management – Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflows; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent
• Class 5 drivers license with three years of acceptable driving history.
• Completion of Pumps 100, 101, 201, and 301 courses
• Background in Quality Assurance
• Background in Personnel Training or Coaching
• Demonstrated knowledge on existing quality standards and regulations.
• Must be knowledgeable in all aspects of Operations and Production that may pose hazards.
• Highly accurate verbal and written skills
• High level of Microsoft Word, Excel, and PowerPoint expertise.
• Site specific Orientations
• Construction Safety Training System (CSTS) Certificate
• Workplace Hazardous Materials Information System (WHMIS) training
• Global Harmonized System (GHS)
• Must participate in and pass screening tests for drugs, alcohol, and other controlled substances.

Work Environment

• General office environment
• Work is generally sedentary.
• Occasional site visits
• Occasional exposure to noisy, dusty, and/or wet environment
• Occasional exposure to inclement weather conditions
• Interactions with Management, Employees, customers, and other necessary contacts

Physical Demands

• Able to work shifts up to 12 hours long.
• Capable of moving over and around obstacles
• Capable of lifting large or heavy loads sometimes up to 18 kg

Reports To:

• Chief Operating Officer – monthly
• General Manager – will direct day to day

Job Type: Full-time

Benefits:

• Casual dress
• Company events
• Life insurance
• On-site parking
• Profit sharing
• RRSP match
• Tuition reimbursement

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Licence/Certification:

• NCSO (preferred)

Willingness to travel:

• 50% (required)

Work Location: In person