Order Desk Associate - ( Inside Sales )

For over 30 years, Prosol Inc. has specialized in the distribution of products and accessories for the installation & finishing of carpet, vinyl rolls, vinyl tiles, rubber tiles, linoleum, ceramic tiles, granite & marble.

Due to our increasing growth, we are accepting applications for a potential up-coming full time position on our fast-paced, customer-service focused Order Desk in our warehouse in Winnipeg.

To be considered a candidate for this position, you must:

• Be energetic and self-motivated to work independently, while being part of a winning team
• Have excellent customer and computer skills
• Have the proven ability to multi-task in an extremely fast-paced environment
• Be a reliable, punctual team player
• Be willing to contribute to an enthusiastic and positive work environment

Responsibilities and Duties

• Assist all customers quickly and professionally providing exemplary customer service
• Key/process customer orders received via phone, email, fax or in person, providing customer follow up as required to ensure customer needs are met or exceeded
• Actively participate and engage in on-going product knowledge training sessions
• Ensure accurate billing and balance the daily transactions
• Ordering replenishment product as required
• Various clerical tasks
• Maintain merchandising and stock shelves
• General housekeeping
• Pick/fill orders as required
• Other duties as assigned

Qualifications and Skills Requirements:

• Must have minimum 1 year of Order Desk experience focused on customer service within a fast-paced environment
• A positive, friendly and outgoing personality
• Must speak fluent English
• Minimum of High School education

Benefits: This position offers a competitive wage based on experience and qualifications, and includes life insurance, medical, dental and vision care following 6 months of service. We will provide you with hands-on training and on-going support to help you succeed in your position while you take on this role and learn our business.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• Inside sales: 1 year (required)

Language:

• fluent English (required)

Work Location: In person