Orthodontic Receptionist

Are you interested in building a career and want more than “just a job”? Then we are the place for you! Our orthodontic practice in Kanata is one of the leading, contemporary, innovative offices in the health care profession.

We pride ourselves on our exceptional patient experience, our passionate team of professionals, and our amazing results. Here at Palladium Orthodontics, we love to embrace new ideas, smile, laugh, and have fun! We value personality and attitude above all else.

We are currently seeking a Patient Care Coordinator/Receptionist to join our growing dynamic team. The ideal candidate would be an enthusiastic, energetic, organized team player. Preference will be given to those with orthodontic/dental reception or assisting experience. The ability and desire to learn new systems quickly will be a huge asset in this role. An extroverted personality that loves kids will also be essential.

This is a full-time position (4) days per week:

Mon. - Thurs., (7:50am – 4:45pm) No evenings or weekends!

Key Responsibilities:

• Manage the patient experience through exceptional customer service

• Schedule appointments, Process payments and patient contract, Patient communications via phone, email and text messaging

• Perform other duties as required for the efficient operation of the practice You’re perfect for this role if:

• You are aligned with our values of Positive Attitude, Team Work, Reliability, Growth Mindset and Detail Oriented – these values shine through in your work and commitment to the team

• You are a positive, motivated, personable professional with a passion for providing exceptional customer service

• Your time management skills are stellar while maintaining a high level of accuracy and attention to detail

• You have exceptional interpersonal and communication skills; ability to communicate effectively verbally and in writing

• You have the ability to balance working well independently and as a collaborative team member

• You thrive in a fast-paced environment and tackle challenges with a positive attitude!

• You are proficient with computers, and can adapt to new technologies and processes

What you’ll need to succeed:

• Ability to multitask

• Previous orthodontic experience is an asset

• A learning and growth mindset – always looking for ways to improve and set up your game!

Why Palladium Orthodontics is a great place to work:

• A competitive total rewards package committed to recognizing your contributions

• Participation in our employee benefits program that includes performance bonuses, and a health spending account

• Work-life balance (no evenings or weekend hours)

• You will be part of a collaborative and engaging team that prioritizes employee development in a positive and fun environment

• You will participate in fun team-building and community initiatives

• Continuing Education Courses

• CPR and First Aid Training

• We’re a real family – Come join the Palladium Orthodontics team! Want to learn more about us? Visit our website: palladiumorthodontics.com

We know that applying to a new role takes a lot of work, and we sincerely value your time and your interest in Palladium Orthodontics. We’re looking forward to reading your application. We thank all applicants, though only those selected for an interview will be contacted. Job Types: Full-time, Permanent Benefits:

• Company events

• Health Savings Account

• On-site parking

• Paid time off

• Tuition reimbursement

• Schedule:

o Monday to Thursday

o No weekends

Work Location: In person

Job Type: Full-time

Salary: $20.00-$27.50 per hour

Expected hours: 32 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Kanata, ON (Required)

Ability to Relocate:

• Kanata, ON: Relocate before starting work (Required)

Work Location: In person