Package Center Associate - Kamloops Bc

Primary Job Posting Location:

Kamloops, British Columbia Canada

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Job Description:

The Package Center Associate is responsible for all centre administrative tasks in the Package Centre. This will include data entry for shipments and daily dispatch, answering both internal and external customer queries regarding delivery and pickup information and inventory processing in the warehouse.

The Package Center Associate also assists in resolving basic and intermediate level service issues and in package dispatch research. Because of the nature of the work, the Package Center Associate will also be working inside a warehouse environment and works with packages that are located on the conveyor belts and inside UPS package cars. This position performs various other tasks as assigned by the Centre Management Team.

• Job Type: Permanent Position

• Work Shift: Evening Shift - Monday to Friday (3:00PM - 8:30PM)*

• Location: 1845 Kryczka Place, Kamloops BC

• Shift hours will vary according to operational requirements

Key Accountabilities:

• Dealing with all telephone calls
• Handling customer complaints in a professional manner.
• Dealing with customer concerns and queries
• Providing customer counter coverage
• Assists in running reports for the centre
• Cash handling, banking
• Meet set targets on a daily basis
• Responsible for any additional tasks given

Requirements:

• Able to work Monday to Friday (five days per week)
• Have an effective oral/written communication, problem solving, basic research, and time management skills
• Able to work in a warehouse environment with time limited work assignments
• Works well in a team
• Proficiency in spreadsheet applications (like Microsoft Excel)
• Accurate and rapid data entry skills
• Able to lift up to 70-lbs on an occasional basis
• Some experience in a similar work environment would be an advantage, but not necessary

What we offer:

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our employee benefits include the following:

• Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations;
• Weekly Compensation: Employees are paid on a weekly basis, every Friday;
• Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;
• Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business;
• Employee Discounts: All UPS employees have the chance to take advantage in employee discounts when purchasing UPS merchandise and other brands;

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The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is committed to Diversity in Employment. We welcome all applicants; however, only qualified candidates will be notified for interviews and tests. Please advise our Talent Acquisitions Representatives if a workplace accommodation is needed. Thank you for your interest in UPS Canada.

UPS Canada is a Federally Regulated Workplace

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.