Address
Form of work
SalarySCOPE
Reporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals.
DUTIES
· Data entry admin tasks
· Schedule Patients for Providers
· Answer clinic phone and direct calls accordingly, give appropriate information and/or book patients
· Ensure office policies and procedures are followed
· Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.
· Greet patients when they arrive at the office, ensure all paperwork is complete and payment is taken
· Ensure patient’s file is ready for provider and calendar is updated and accurate at all times
· Maintain patient’s file throughout their journey
· Gather patients medical information as per provider, inform patient of billing issues for consultation
· Keep filing system organized and safe
· Create events and schedule meetings for team members as needed
· Be involved in the design of our EMR, reporting and policies of the clinic
· Have a good relationship with partners and collaborative clinics
QUALITIES
· Always have a professional and courteous disposition with patient and team members
· Have great communication skills
· Organizational skills are necessary to manage a large amount of detailed information
· Be able to work individually and part of a team, work under pressure and tight deadlines
· The ability to be flexible in the schedule is a huge benefit to our organization
· Fast learner and want to learn more will be a great fit within our team
Job Types: Full-time, Permanent
Salary: $19.00-$23.00 per hour
Benefits:
- Extended health care
- On-site gym
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
