Job Responsibilities:
- Demonstrate an in-depth understanding of business processes within Canada Payment Operations.
- In-depth knowledge on Canada cheque Clearing, wires, reconciliation, solving client issues,
- Conduct comprehensive evaluations to identify control gaps and assess their impact on operations.
- Partner with the business leaders to implement strategic controls to remediate issues identified in sustainable functions crucial for audit and regulatory success.
- Lead discussions on control opportunities and propose effective solutions, particularly in Leadership communications.
- Apply expertise in risk management to assess impacts, severity, and control requirements.
- Collaborate with cross-functional teams to develop and implement opportunities and ensure to work till the finish line to implement them.
- Effectively communicate with leadership to discuss control opportunities and present proposed solutions.
- Collaborate with internal and external support partners, fostering coordination with Product, controls, Compliance, Legal and various teams.
Required Qualifications, Capabilities, and Skills:
- Excellent verbal and written English communication skills. Good working knowledge of all MS Office applications particularly Word, Excel and PowerPoint.
- Effective Time Management skills & Flexible
- Customer Focus and Service Oriented mindset
- Ability to collaborate, partner and work in a team environment.
- Excellent coaching skills. Good People management, Coaching and delegation skills.
- Aptitude for identifying Process improvement opportunities.
- Proactive approach towards issue identification, tracking of root cause and issue resolution.
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