Performance Improvement Lead FT

Bargaining Unit: NON-UNION
Status: Full Time
Department: Planning and Performance/Regional Palliative Care Program
Site: St. Joseph's Hospital (0.7 FTE)/Hogarth Riverview Manor (0.3 FTE)
Location: Thunder Bay, ON
Shifts: Days
Annual Salary: $75,429.90 - $94,300.05
Reporting to the Director, Quality and Compliance, the Performance Improvement Lead works with clinical and non-clinical teams to support quality improvement initiatives aligned to the organization priorities. The Performance Improvement Lead will work collaboratively with leadership, program staff, service leaders and regional teams among others to facilitate group discussions, analyze current processes and work flows, identify opportunities for improvement and implement change ideas through the application of leading-edge quality improvement strategies and techniques.
One Performance Improvement Lead will be dedicated 0.7FTE to the Regional Palliative Care Program (RPCP), with a matrix reporting to the manager of the RPCP.
Qualifications:
Education/Experience:

• A bachelor's degree in health, administration, health planning, or business administration with minimum 5 years of work experience
• Formal education on employing process improvement methodologies and tools
• Minimum 2 years of experience in the application of quality improvement tools and in managing projects
• Experience in proactively managing initiatives to achieve desired outcomes, mentoring project teams, and applying Performance Improvement and change management methodologies, preferably in a health care environment
• Knowledge of the health care system, Health Quality Ontario, and quality improvement plans

Skills/Abilities:

• Excellent written and verbal communication and interpersonal skills
• Ability to deliver presentations and facilitate groups in problem solving, brainstorming, and creating new solutions
• Ability to establish and maintain effective working relationships with staff and leaders at all levels of a complex healthcare/service sector organization
• Ability to work effectively in a fast paced, dynamic, multi-disciplinary team environment
• Team player with the ability to influence and persuade
• Proven problem solving, analytical, and evaluative abilities
• Strong facilitation and consensus building skills
• Ability to effectively prioritize workload to meet various deadlines
• Advanced skill in Microsoft Office Suite Programs (Word, Excel, PowerPoint)

Assets:

• Certification in Lean/Six Sigma/Institute of Healthcare Improvement/Project Management Professional is an asset

CONDITIONS OF EMPLOYMENT
This position shall be conditional upon a satisfactory Police Vulnerable Sector Check (PVSC) where indicated, to ensure the absence of relevant criminal convictions.

• Offers of employment made to external candidates are conditional upon providing proof of COVID-19 vaccination as per the SJCG Immunization Policy IMS-04-005
  or proof of valid medical exemption, prior to the offered effective date. If proof of vaccination or valid medical exemption is not provided, the offer of employment is rescinded.
  St. Joseph's Care Group is committed to providing high quality client-centred care by building a respectful and inclusive workforce that reflects the diverse population it serves. Individuals who speak a second language including French, Finnish, Italian, Ojibway, Cree, Oji-Cree, etc. are encouraged to apply.
  Upon request, accommodations due to a disability are available throughout the selection process.
  
  Applications from all qualified individuals are welcome. We thank you for your interest; however, only candidates selected for an interview will be contacted.