Plumbing Inside Sales Rep

Plumbing Inside Sales Representative**
Are you sales oriented?

Do you enjoy working with customers to better understand their needs and ensure a smooth sales process?

Are you successful at building instant rapport and achieving customer satisfaction?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!
**
WHY WORK FOR US

• Company paid benefits
• Employee and Family Assistance Program (EFAP)
• Profit sharing
• RRSP match
• Paid sick days
• Career growth
• #GIVEBACK Program – Volunteer Day
• Personal Milestone Recognition Program
• Perkopolis Partnership
• Safety shoe reimbursement
• Employee Referral Bonus Program
• Employee discounts on plumbing, electrical and heating products

OUR MISSION
**
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
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OUR VISION
**
Be the preferred wholesaler by providing superior customer experiences.
DUTIES AND RESPONSIBILITIES**

• Responding to inquiries and processing incoming calls and orders
• Contacting current customers and identifying new products and potential up-selling
• Entering orders into the system
• Sourcing materials for customers when currently not in stock
• Maintaining knowledge base on current products and learning about new products
• Providing product information, pricing quotations, and follow-up on quotes
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
• Supporting Counter Sales and handling returns as required
• Working closely with others to ensure customer needs are met
• Other duties as required

SKILLS AND COMPETENCIES

• Exceptional customer service
• Ability to warm up and develop instant rapport with potential customers
• Ability to develop long-term relationships and generate referrals from your customers
• Excellent interpersonal & communication skills, both verbal and written
• Impeccable organizational skills with attention to detail
• Time management & multitasking skills to serve several customers at the same time
• Strong networking skills, outgoing personality
• Excellent computer skills (Word, Excel, Email)
• Self-motivated; able to function effectively both independently and as a member of a team
• Proven ability to learn quickly and work effectively in a fast-paced work environment

EXPERIENCE AND EDUCATION

• Minimum grade 12 education required
• Minimum of two years sales experience (counter sales, Inside Sales or outside sales) required
• Post-Secondary courses in Plumbing an asset
• Skilled in serving and negotiating with institutional and industrial purchasers, electrical contractors, and the public
• Knowledge of the plumbing industry or a background in plumbing products required

Final candidates will be required to undergo a security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

BG01

Location: 6128 46 Street, Barrhead, Alberta T7N 1A3

Job Type: Full-time

Work Location: In person