Practice Manager

Elmsdale Dental Clinic has served this community for over 20 years and we continue to grow. We are seeking a skilled Practice Manager to join our team in leading great patient experience, support operations, HR leadership and accounting. The successful candidate will have a strong understanding of running efficient dental clinics with the proven success to improve patient flow and support a team of skilled dental professionals. We need you to have a good understanding of dental/medical industry norms, standards, and privacy protocols and be a leader dental software and service technology used in modern dental practices.

Role & responsibilities:

• Lead the daily operations of the medical practice, ensuring efficient and effective functioning
• Organize and help lead (along with the dentists) regular staff meetings and team events
• Develop a professional rapport with Associate Dentists and the team, providing support as needed.
• Supervise and manage staff, including hiring, training, and performance evaluations
• Develop and implement policies and procedures to improve workflow and ensure compliance with regulations for dental best practices.
• Monitor and manage the practice's budget, including financial planning and reporting
• Budget for office expenses/projects and oversee the provision of supplies, orders, projects, repairs, maintenance, equipment servicing, etc.
• Bookkeeping functions for accounting purposes supporting good practices
• Doing monthly bank account reconciliations - perform other daily, weekly, monthly, and annual bookkeeping duties, as necessary. SAGE accounting
• Handle processing and paying A/P’s as well as tracking the health of the A/R’s
• Coordinate patient scheduling, registration, and billing processes
• Maintain electronic medical records and ensure their accuracy and confidentiality
• Collaborate with healthcare providers to optimize patient care and outcomes
• Address patient concerns or complaints in a timely and professional manner
• Stay updated on industry trends, regulations, and best practices
• Coordinate any marketing efforts working with suppliers
• Support Front Desk duties/responsibilities as needed
• Understand the Dental Assisting and Hygienist duties/responsibilities to better understand the demands of these positions.

Skills needed for this role

- Bachelor's degree in healthcare administration or related field (preferred)

- Proven experience in a supervisory or managerial role in a medical office or hospital setting, 3+ years

- Knowledge of medical terminology, electronic medical records systems, and billing procedures

- Strong leadership skills with the ability to motivate and develop a team

- Excellent communication and interpersonal skills to effectively interact with staff, patients, and healthcare providers

- Proficient in budgeting and financial management principles – SAGE experience an asset and dental practice management software (Abel) systems used by the practices.

- Familiarity with human resources practices and regulations

- Possess a solid and demonstrated understanding of scheduling, dental/medical billing, and insurance procedures,

We have an excellent work environment with a growing team along with a great compensation package. We are seeking a career minded professional with a passion for leading and supporting medical teams. Contact our HR Team at https://careers-rnrsolution.com/ by February 9th 2024

Job Type: Full-time

Salary: $55,000.00-$65,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to Commute:

• Elmsdale, NS B2S 1K1 (required)

Ability to Relocate:

• Elmsdale, NS B2S 1K1: Relocate before starting work (required)

Work Location: In person