AddressProcess Improvement Facilitator
Department of Tourism, Heritage and Culture
Open competition
Permanent position
Fredericton
Who we are
We invite you to join the Strategic Initiatives and Policy team! The team provides expert support and advice in the areas of strategy development, performance accountability, Process Improvement, policy development, right to information requests, appointments to agencies, boards and commissions, and legislature coordination.
What you will do
Reporting to the Executive Director of Strategic Initiatives and Policy, the Process Improvement Facilitator is responsible for identifying, enhancing and sustaining improved business processes, organizational performance and services. They will help drive a culture of continuous improvement by leading and facilitating Process Improvement projects using the Lean Six Sigma (DMAIC) methodology. You will lead and support process owners and executive champions through prioritized projects, including across organizations and departmental projects. You will also be able to build new skills in various competencies, such as project management and change management.
Where necessary, Lean Six Sigma Black Belt training and certification may be provided to the successful candidate.
Responsibilities will include but are not limited to:
• Leading Process Improvement projects
• Training and/or coaching others in Process Improvement tools and methodologies
• Tracking, presenting and/or reporting on project progress and efficiencies gained
• Assisting in the identification of Process Improvement projects
• Other related duties as required
Work Environment
• Office environment: open office
• Hours of work: 8:15 a.m. to 4:30 p.m., Monday to Friday
• Some travel within the province may be required
Who you are
You are someone who can commit to driving change across the Department. You are a critical thinker and recognized for your sound judgement. You thrive on successfully meeting deadlines and producing results. You have strong interpersonal skills with the ability to engage others in the Process Improvement journey.
Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:
Need to have
• A university degree and a minimum of six (6) years of progressively responsible work experience
• Ability to use office technology, software and applications
• Presentation and group facilitation skills
• An equivalent combination of education, training and experience may be considered
• Written and spoken competence in English and French is required
Nice to have
• Existing Lean Six Sigma Green Belt or Black Belt certification
• Experience with project management tools and methodologies, problem-solving and change management
• Quality/Process Improvement experience
• Data analysis experience
Wage
$2,762.00 to $3,675.00 bi-weekly
What can GNB offer you?
• Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
• Opportunities for career growth, professional development and training.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• 1 paid Volunteer Day per year to give back to your community
• 1.25 days/month of paid vacation
Providing a safe workplace for all. Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.
How to apply
We encourage applicants to apply on-line, by e-mail to [email protected] or by mail at the following address by February 11th, 2024, indicating competition number R18-2023/2024-132. This competition may be used to fill future vacancies at the same level.
Department of Tourism, Heritage and Culture
Human Resource Branch
Marysville Place, 4th floor
P.O. Box 6000, Fredericton, NB E3B 5H1
(506) 453-3115
We thank all those who apply, however, only those selected for further consideration will be contacted.
Equal Opportunity Employer
We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups. Candidates registered with the Equal Employment Opportunity Program and veterans, who are among the most qualified, will be given preference at the time of selection.
Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!
