Product Innovation Analyst

About Us

Specialty Program Group Canada is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, and Specialty Claims Canada. Our success as Canada’s largest independent MGA is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 300 people across Canada.

www.spgcanada.ca

The Opportunity

We are actively seeking a Product Innovation Analyst to lead the product development on both our transactional (digital) and advisory (non-digital) platforms at SPGC . Reporting to the Chief Innovation Officer, the ideal candidate possesses a strong background in product procurement and a minimum of 3 years in property and casualty underwriting or brokering. While product management experience is preferred, emphasis is on finding a candidate with a robust foundation in both product management and underwriting, coupled with strong analytical skills. On the digital product side, this pivotal role involves crafting underwriting specifications for the portal's front-end design, coordinating back-end connections with our Technology Operations team and the policy management system, conducting user testing, and overseeing comprehensive project management for each digital product.

Day-to-day responsibilities include:

• Front-End Design Specifications:
• Collaborate with third-party online portal developers to draft detailed specifications for the digital product's front-end design.
• Back-End Coordination:
• Ensure seamless back-end connections with our Technology Operations team and the policy management system, facilitating efficient data flow and system integration.
• User Testing and Feedback:
• Incorporate User Acceptance Testing (UAT) responsibilities into the overall project management scope, ensuring underwriting experts conduct thorough UAT. Ensure the completion of UAT as part of the project management and oversight process.
• User Experience Enhancement:
• Design and elevate the user experience of the online portal, incorporating best practices in usability and customer-focused design.
• Project Management:
• Oversee project management for each digital product, ensuring timely delivery, adherence to quality standards, and fostering effective collaboration across teams.
• Act as the primary lead for Specialty Programs Group Canada with our portal system developer, managing project interactions with all teams.
• Collaboration with Underwriting Leaders:
• Collaborate closely with individual insurance segment underwriting leaders to decipher unique requirements and translate them into digital product features. Focus on requirements gathering rather than UAT.
• Collaboration with Sales and Marketing:
• Partner with our Sales and Marketing team to launch new products and enhancements on the portal, aligning with marketing strategies.
• Bespoke Digital Products:
• Lead the design and deployment of tailored digital products on the company portal, meeting the specific needs of diverse insurance segments.

This is a hybrid position for people located within commuting distance of downtown Vancouver.

About You

You have 3-5 years of experience in property and casualty underwriting or brokering and possess strong project management skills. Your eagerness to learn about innovative and diverse insurance products adds extra value to your proficiency in Excel, data systems, and troubleshooting.

Key attributes you bring to the role include:

• Possesses a strong analytical mindset, focusing on the priorities.
• Possesses a solution-based mindset and apply first principles thinking to problem solving.
• Consistent and reliable in meeting deadlines.
• Demonstrates a customer-centric approach.
• Exhibits excellent communication, negotiation, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams, influencing with diplomacy.
• Finds fulfillment in supporting others, working behind the scenes.
• Takes pride in being part of a larger group, valuing collective achievements.
• Thrives in environments with well-established procedures.
• Brings organizational precision to projects, maintaining a high standard.
• Committed to delivering best-in-class digital and non-digital products for Specialty Program Group Canada's online portal.

Application Process

If you are looking to join a company where you can proudly bring your whole self to work, we invite you to apply today. Our commitment to diversity, equity and inclusion means that whoever you are, and whatever path you’ve taken to get here, we value you at Specialty Program Group Canada. We know that diversity of perspectives, backgrounds, interests, and skills are essential to build a great community that serves ALL people. If you can help drive success and have fun while doing it, we can’t wait to meet you!

Expected annual salary for this role is $65,000 – 110,000 and may be affected by factors including experience, location, and adjusted job duties.

We thank all who apply for their interest; only those chosen to attend the event will be contacted.

Job Type: Full-time

Salary: $65,000.00-$110,000.00 per year

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• RRSP match
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Vancouver, BC V7Y 1A1 (required)

Work Location: Hybrid remote in Vancouver, BC V7Y 1A1