Product Owner - Salesforce, Wealth Management

Requisition ID: 193653
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are seeking someone that has a passion for change and building market leading experiences through innovative technology solutions within the Wealth Management landscape. Our Wealth Digital Transformation team represents Canadian Wealth Management businesses with a mandate to lead the strategy of innovation and transformative digital client and brokerage solutions bringing them to Clients and Advisors. We are re-imaging how our Wealth partners work with Salesforce as the core for enablement. The Product Owner is accountable for understanding the business strategy, end user roles/experiences and business process, to support the Senior Product Owner. You will be required to provide input to the prioritization, interview and work with our field users across SWM and support the delivery of digital enhancement via an agile framework.

Leveraging their ability to organize and motivate teams within an incremental delivery environment, they will work with product lines, various stakeholders and software developers to translate customer journey directives into actionable backlog deliverables, and follow through to completion. The focus of this role will be to create the best enhanced digital experience for our Clients' and Advisor teams with a focus on client relationship management and advisor desktop interactions. Ensuring we stay focused on the strategy, industry trends and optimizing the process for the best in class experience. You must have the ability to think outside the box and look for opportunities to enhance or change the way processes work today, ensuring we are still complaint and taking the right risk based approach where applicable. In depth knowledge of the Salesforce platform is key for this role.

Is this role right for you? In this role you will:

• Play a leadership role in the Agile team to ensure that capabilities are in-scope, on-time and of high quality
• Create product roadmaps for the development team(s). Author, refine and approve backlog items with clearly articulated acceptance criteria
• Manage and prioritize backlog contents, ensuring sufficient depth of groomed items for consumption and commitment
• Apply incremental delivery principles, drive the delivery of business value, communicate progress, elicit feedback and enable stakeholder reviews for validation in the process
• Manage and engage with End Users frequently to ensure we understand their challenges and desires
• Manage engagement with stakeholders and effectively communicate product release contents and expected product capabilities/customer journey
• Work closely with the Change Management team to support the training, communications and business implementation
• Facilitate problem solving on a day-today basis as required, working closely with development team on implementation challenges
• Actively collaborate and engage with the agile team
• Contribute to building organizational capability and expertise on agile adoption
• Understand the industry trends to ensure the digitization of work is staying current in the market
• Articulate and champion user experiences and journeys to ensure we have the future state well defined

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• In depth knowledge of salesforce
• Knowledge with Wealth Management product offerings & services
• Knowledge of Agile principles
• Demonstrated ability to achieve results while working in cross-functional environment
• Enthusiastic, thorough, inclusive; ability and desire to help others thrive in a dynamic team-oriented environment
• Team player who values the perspectives and opinions of others while leading with humility and confidence

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, Wealth Management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.