Production Support Qa Analysis

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a QA Analyst II to join our growing team!
What you'll do here:

• Assume responsibility for the preparation of deliverable tests and associated documents and provide support during these tests.
• Prepare test cases, test matrices and reports, and any other document required in your area based on Intact’s standards, processes and procedures.
• Identify, document and work closely with the product owner (PO), the developers and the scrum master to resolve issues by performing sufficient analysis to determine the root cause of defects, as required.
• Examine, analyze and assess requirements to prepare test plans and test cases.

What you bring to the table:

• Bachelor's degree in computer science or any combination of equivalent education and experience.
• Minimum 3-5 years of experience as a quality assurance analyst in an innovative environment within a large organization.
• Can work in an ever-changing IT environment and with multidisciplinary teams.
• Can communicate technical terminologies in non-technical language and vice versa.
• Skills sought: Integrity, respect, committed, responsible, customers and results oriented.
• Knowledge of the insurance sector, an asset.
• No Canadian work experience required however must be eligible to work in Canada.

Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.