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Form of workReady for a Challenge
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
As a Fraud Analyst, you will work in a dynamic team providing insights and analytics regarding threats from external and internal sources. You will execute work to focus on prevention and recovery of fraud in accordance with applicable procedures, conduct comprehensive investigations and provide consultation and analysis to business, and Implement strategic priorities in alignment with standards and operations procedures. Note: This is a position that will be largely dedicated to analytics, reporting, and insights - which will involve drawing data from JET’s data warehouses, and manipulating it to detect trends, threats, patterns, and supporting recommendations for changes to our fraud toolset.
Recipe for Success:
Self-starter putting trend analysis and priority investigations first.
Recommend and implement solutions based on analysis of issues and implications for the business.
Eager to learn from the other members of the team.
Identify emerging issues and trends to inform decision-making.
Contributing and adhering to patterns and processes.
Investigate and respond to threats or offences involving Customers, Couriers, Restaurant Partners, or internal staff.
Exercises judgement to identify, diagnose, and solve problems within given rules.
Ability to prioritise work and document daily productivity.
Works well independently and in a team setting and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Uses best practice to improve products/services or processes.
What’s On Your Plate:
Key ingredients:
Intermediate to advanced Excel skills are essential.
Intermediate to advanced SQL skills are essential.
Performing complex statistical analysis, such as regression analysis, time series analysis and experience dealing with large datasets
Experience with Power Query and Power Pivot in Excel for data modelling is an asset
Knowledge and passion for detecting and mitigating Fraud in the ecommerce space is critical
Very familiar with JET systems and data OR have good knowledge of fraud tools & concepts with a strong technical foundation
Ability to handle and prioritise a heavy workload, at times
Drive for continuous learning, including new tech/data skills as well as industry trends
Assist the team (and other stakeholders) with data gathering.
Strong analytical mindset is critical to success.
Ability to see the bigger picture, trends, opportunities.
Understanding of online fraud scenarios.
Understanding of credit card dispute/chargeback process.
Experience working in a technical environment.
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
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