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SalaryAt Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type.
- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation inCommunities of Inclusion
Want to make a difference in your career? Consider this opportunity.
The Population Health and Value Based Health Systems portfolio at Ontario Health is seeking a Project Manager for the Primary Care Program that will focus on primary care measurement. This is an exciting opportunity to apply your healthcare knowledge and project management skills. The Primary Care Program provides strategic direction and coordination for primary care initiatives across Ontario Health. It also collaborates with health systems partners to (i) connect and integrate primary care within Ontario Health Teams to improve coordination of care; (ii) stabilize and expand capacity and access to comprehensive primary care supported by interprofessional teams; and (iii) measure and optimize the quality, equity, and performance of primary care in Ontario.
Reporting to the Manager, Primary Care Operations and Measurement, the Project Manager will be responsible for project management for all primary care measurement initiatives including all aspects of project scoping, planning, implementation, and management including establishing scope/deliverables, risk assessment, development of mitigation strategies, and escalation of issues. The Project Manager will also provide support for primary care measurement steering committees and working groups. This role will collaborate closely with internal program and health system leaders as well as external stakeholders (e.g., Ministry of Health) to prepare presentations, reports, briefing notes, etc., organize and lead meetings, as well as other assigned activities.
Here is what you will be doing:
- Lead and manage provincial projects of high priority, complexity, and long-term duration
- Scope, plan, and achieve project deliverables within specified timelines for assigned projects, often concurrent with competing timelines
- Directly support the initiation phase of projects, partnering with clinical and business leads to ensure that clear goals, scope, deliverables, approach, governance, and timelines are established
- Ensure each initiative has a robust stakeholder engagement plan, communication plan, evaluation plan, reporting processes, and achievable project plan
- Ensure initiatives are appropriately resourced and scheduled, and that project and related documents and deliverables are completed to specification
- Monitor project schedules, status, identify deviations from work plan and budget, implement corrective action and escalate risks/issues as necessary
- Maintain clear, detailed project management documents; prepare, monitor, and manage the project plans and other artifacts
- Identify and manage complex inter-dependencies between projects and with key partners, and ensure alignment of stakeholder engagement plans across the suite of initiatives
- Pull diverse and interdisciplinary groups together, emphasizing interdependence and shared overall objectives
- Identify resource needs and work with Manager to direct resources appropriately, including assignment of staff resources, delegating, scheduling, and prioritizing work (while this role does not have any direct staff reports you will lead a large team of diverse staff to achieve common goals)
- Report project status, progress, and challenges to senior leadership and various stakeholder groups
- Perform cross-functional and/or other duties consistent with the job classification, as assigned or requested
Here is what you will need to be successful:
Education and Experience
- Undergraduate degree (master’s degree preferred) in health services research, health/business administration, health sciences, or equivalent combination of education and experience
- 5-8 years of experience, including at least three (3) years working within the healthcare sector and leading/enabling large-scale strategic projects
- Project management certification (PMP) is required
- Experience as a Project Manager with proven success in planning and implementing health service delivery re-design and change management initiatives
- Experience working with a diverse array of clinical experts and health care administrators
- Experience with quality improvement and evaluation
- Strong knowledge of provincial health data assets and an understanding of measurement methods
- Knowledge and application of project management, healthcare quality improvement, knowledge translation and exchange, and change management best practices, with a focus on system improvement
- Familiarity with organization and delivery of healthcare in Ontario
- Knowledge and experience with primary care in Ontario
- An understanding of Ontario’s health care system
Skills and Abilities
- Collaborative leadership style with the ability to work in a multi-disciplinary team environment
- Excellent stakeholder relations skills including the ability to develop and maintain collaborative working relationships, build credibility, consult, influence, persuade, build consensus, coach, and resolve conflicts
- Excellent communication, presentation, and facilitation skills with the ability to present complex concepts clearly and effectively to a diverse audience
- Demonstrated planning skills and the ability to manage multiple tasks simultaneously in a hands-on manner, adjusting to issues as needed in a dynamic environment
- Superior ability to analyze and define problems, evaluate alternatives, find solutions, make decisions, prioritize and effectively anticipate and respond to issues as they arise
- Must be detail-oriented and goal-oriented with strong problem solving, critical thinking and negotiating skills
- Eagerness to learn about, and partner with, all departments within, and external to, the organization to advance the project objectives
- Demonstrated ability to work both as a member of a team and independently, using sound judgment
Employment Type: Permanent Full-Time
Salary Band: 6
Location: Toronto, Ontario (currently hybrid; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Internal Application Deadline Date: November 27, 2023
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, applicants must confirm that they are fully vaccinated against COVID-19. If applicants are not fully vaccinated, they will be required to identify any accommodation needs pursuant to a protected ground under the Code. Applicants who identify an accommodation need will be required to provide supporting documentation with respect to their need for accommodation when requested by Ontario Health. If no such accommodation is identified, the applicant will not be eligible to proceed through the recruitment process.
