PTA/Receptionist Tavistock

Westwood Physiotherapy Tavistock is looking to hire aReceptionist/Administrative Assistant/PTAto join our team of professionals!

Westwood Physiotherapy Tavistock, Ontario, offers exceptional care to our patients including physiotherapy, Shockwave Therapy, custom bracing, and custom orthotics.

We are looking for someone with:

• A friendly personality with a positive, motivated attitude and have a desire to help others
• Who can have effective and efficient conversations
• Experience in face-to-face customer service settings
• A passion for social media
• Strong interpersonal, communication, organizational, time and task management skills

Duties and Responsibilities include (but are not limited to):

• Greet clients and visitors upon arrival and provide excellent customer service for all questions or concerns.
• Using electronic medical record files and assisting patients through their schedule of appointments
• A self-motivated person as well as have experience in exercise management,
• Treatment with all electrode-therapeutic modalities and be able to collaborate under the supervision of Physiotherapists.
• Managing communication channels between clients and therapists (on-line and phone booking and scheduling)
• Followup with insurance companies, Completing direct billing and payment collection
• Maintaining community connections and networks including local businesses, doctors, and other referral sources
• Perform Administrative assistant, PTA and other tasks as assigned
• Exercise client confidentiality at all times.
• Assisting with maintaining the facility (ie. facility clean-up and laundry as needed)

Preferred to Have

• Previous education or work in a health care environment
• Previous experience or diploma as Physiotherapy Assistant/Occupational Therapy Assistant
• Experience with Customer service, marketing or sales
• knowledge of major social media platforms Facebook, Twitter, LinkedIn, and Instagram
• Strong knowledge of MAC, Google and Microsoft Office programs

Position Details:

• Full Time
• Evenings and weekend (Saturday) required

Please forward both a cover letter and resume.

Job Type: Full-time

Salary: $17.00-$18.00 per hour

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person