Qa Analyst

*This role is open to remote based candidates based in Canada with a preference for Pacific or Eastern time zones*

We’re looking for aQA Analyst to join our team and be part of our next stage of growth. As our QA Analyst, you will work with development in a cross functional team, directing testing efforts and discovering issues as early as possible in the cycle - this way you and your team can ship software continuously.

Who we are

Traction Rec empowers customers with great technology. Built on the Salesforce platform, we enable YMCA’s, Jewish Community Centers (JCC’s), and Boys & Girls Clubs of America (BGCA) to deliver their services and achieve their missions. At the heart of Traction Rec is our desire to support non-profit community centers and the amazing good they do.

Traction Rec has been recognized by Salesforce as Nonprofit Sales Partner of the Year and ISV Partner of the Year. Traction Rec takes pride in the development of product and services, and building strong relationships with partners and customers.

At our core, we love community. We are looking for people who want to join an active group of engaged individuals who see business as more than just a vehicle to make money. We care about our people, wider community, and planet. We welcome you to experience a vibrant personal and professional journey by joining our diverse team.

Skills

Traction Rec'rs come from a variety of backgrounds, and we are eager to find people that are from diverse backgrounds. Typically, we find that people are successful in this role when they have:

• 2+ years of professional experience in a QA role
• Accuracy and excellent attention to detail - you catch things
• Excellent verbal and written communication skills
• Technically minded with the ability to quickly learn new systems
• Personable and empathetic - you will need to understand and feel for our customers
• Experience in writing automation tests against web applications a plus
• Bonus points if:
  • You’ve worked in nonprofit, community centers.
  • You’re a results oriented person who likes to roll up their sleeves to get things done.
  • You’re energized by continuously delivering value to customers.
  • You’re confined only by your imagination, not your job description.

What You Will Be Doing

• Work with the product team to validate requirements and product solutions, finding gaps that others have missed, and to identify areas of high impact if automated testing were introduced
• Define test scenarios with the development team
• Work alongside development daily to provide quality insights, direct testing, and keep on top of incoming changes
• Manual QA on new features to begin planning your test suites
• Helping the wider team in determining standards and processes
• Create documentation of application changes, configuration, or known issues

Compensation

At Traction Rec, we are committed to a fair, market-based and equitable compensation structure. Our market data is refreshed on an annual basis to reflect the most current market conditions.

The starting salary band for this role is $70,000-$85,000. Starting salaries will vary within this range based on experience and skill level.

Please note that the range details above reflect the base pay only and does not include our competitive bonus program and benefits that we offer.

If you’re interested, so are we! Send your resume our way, and let's chat.

At Traction Rec, we believe that diversity and inclusion are essential to our success. We are committed to building a team that reflects the diversity of the communities we serve, and we actively seek and welcome candidates from all backgrounds. Our hiring process is designed to be fair, welcoming, and respectful to all candidates, regardless of race, ethnicity, religion, gender, sexual orientation, age, ability, or any other characteristic protected by law. We believe that diversity brings unique perspectives and experiences that can enhance our team and drive innovation, and we are committed to providing equal opportunity and support to all candidates. We encourage everyone to bring their authentic selves to the interview process and join us in building a diverse and inclusive culture at Traction Rec.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Please note that employment is contingent on the successful completion of background and reference checks.