Quality Assurance Supervisor

Position Overview

As the Quality Control Manager at Highland Fisheries, you are entrusted with the crucial responsibility of overseeing the day-to-day activities of our Quality Control Technicians. Reporting directly to the Food Safety and Quality Assurance Manager, you play a pivotal role in upholding our standards of excellence in food safety and quality.

Key Responsibilities

• Leadership in Quality Assurance: Manage and guide Quality Control Technicians in both Clam and Snow Crab operations, ensuring adherence to stringent quality standards.
• Expert Oversight: Provide specialized expertise in various aspects of food safety and quality systems, including auditing, instrumentation, and supplier oversight. Prepare for and participate in customer audits, addressing concerns collaboratively.
• Compliance Management: Ensure compliance with corporate, regulatory, and customer requirements. Lead food safety audits and oversee the implementation of corrective and preventative measures.
• Incident Investigation: Investigate and address food safety incidents promptly, ensuring compliance with reporting and corrective action protocols.
• Process Optimization: Independently troubleshoot issues and escalate complex matters as needed. Drive continuous improvement initiatives to enhance operational efficiency.
• Adherence to Procedures: Follow established Quality Management Program policies and procedures. Report any deviations or nonconformities promptly and professionally to relevant stakeholders.
• Quality Control Activities: Conduct label and packaging verification, monitor Critical Control Points (CCPs), and perform sanitation and hygiene inspections using microbiological methods.
• Technical Duties: Conduct raw material testing, calibrate equipment, perform incoming and final product inspections, and maintain accurate records of all quality-related activities.
• Documentation and Training: File QC-related documents, conduct internal audits, and participate in training programs to ensure team competency and compliance.

Key Behavioral Competencies

• Dependability: Consistently reliable and punctual.
• Analytical Thinking: Ability to analyze data and solve complex problems.
• Communication Skills: Strong verbal and written communication skills.
• Attention to Detail: Meticulous in maintaining quality standards.
• Leadership Abilities: Previous supervisory experience and industry-specific technical knowledge.

Qualifications

• Previous supervisory experience in High-Risk/High-Care Ready to Eat processing.
• Ideally holds a Food Science degree.
• Proficiency in Microsoft Office, with advanced Excel skills preferred.

Job Type: Full-time

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Night shift
• Weekends as needed

Experience:

• Quality Assurance: 1 year (preferred)

Ability to Commute:

• Glace Bay, NS B1A 4X4 (required)

Ability to Relocate:

• Glace Bay, NS B1A 4X4: Relocate before starting work (required)

Work Location: In person