Reception / Customer Support - Summer Students Welcome

Gardenzilla is seeking a proactive and organized individual to join our team in a full time summer position doing reception for our landscape company. The Receptionist will be the first point of contact for our clients, vendors, and visitors, and will play a crucial role in maintaining smooth office operations.

The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multitask effectively. They will work closely with our client care intake coordinator, administrator, field teams and report to our office manager.We are excited to find the right fit for this role - please take the time to see our website and read our reviews to get an idea of who we are.

This is an in-office role for someone who enjoys working collaboratively and in person. ONLY APPLICATIONS WITH A COVER LETTER WILL BE CONSIDERED.

Responsibilities:

Answering Calls and Emails:

• Answer incoming phone calls and emails.
• Respond promptly and courteously to inquiries, redirecting calls and messages as necessary.
• Provide accurate information about our services, scheduling, and company policies.

Office Presence:

• Maintain office hours from Monday through Friday.
• Help ensure the office area is tidy and presentable.
• Administrative Support:
• Assist with day-to-day administrative tasks such as filing, data entry, and document preparation.
• Coordinate office supplies and equipment maintenance.
• Help with scheduling appointments and managing calendars.

Requirements

• Previous experience in a customer service or reception role is highly preferred.
• Typing speed is at least 60 words per minute.
• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Proficient in using office software, such as Microsoft Office Suite and Google Workspace.
• Positive attitude with a genuine desire to assist and support customers.
• Ability to remain calm and composed in high-pressure situations.
• Attention to detail and accuracy in handling customer inquiries and records.
• Willingness to learn and grow within the company.
• Must have a valid G or G2 driver's license.

We offer competitive wages, a friendly and supportive work environment, and opportunities for professional development and advancement opportunities. If you are enthusiastic, dedicated, and eager to contribute to the success of a leading landscape company, Gardenzilla is the perfect place for you.

Job Types: Full-time, Fixed term contract
Contract length: 4 months

Salary: $22.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person