Receptionist - Automotive Repair

Job description

Napa Autopro’s are locally owned and operated facilities with professionals who are trained to offer exceptional service and quality repair work every day. According to JD Power, NAPA Autopro Service Centers provide a client experience that is among the best in the industry. We are seeking a Service Advisor to join our highly rated team.

Apply to become part of the Napa team if you are excited about the future of Automotive Repair and want to be a part of a company that you can be proud of. The Service Advisor will be responsible for providing friendly and efficient service to all customers. They will act as a link between the customer and technicians, relaying service needs to the technician. The advisor will also advise customers on upcoming maintenance or required service and repairs. Estimating the cost and time needed for a wide range of repairs and relaying estimates to customers.

• Greeting customers, evaluating their needs, documenting services to be performed
• Answering customer inquires, either in person or on the phone
• Creating repair estimates using material cost and labour rates
• Delegating repairs to the appropriate technician
• Schedule appointments
• Create work orders and invoices
• Verify incoming parts match ordered product
• Sell estimated services and repairs based on customer concerns

Job Types: Full-time, Permanent

Salary: $21.00-$24.00 per hour

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift

Work Location: In person