Registration Officer

The Real Estate Council of Ontario (RECO) is seeking one (1) Registration Officer. We have one permanent position available to start immediately.

About RECO

RECO is a not-for-profit corporation responsible for administering the Trust in Real Estate Services Act, 2002 (TRESA) and associated regulations on behalf of the province of Ontario to protect the public interest through a safe and informed marketplace. A modern regulator with over 170 employees, RECO is a collegial and dynamic environment where quality work-life balance is valued along with strategic agility, curiosity and empathy in our action. RECO regulates approximately 100,000 registrants in the real estate sector.

Hybrid work environment

RECO has adopted a ‘hybrid’ environment, which will typically include a minimum attendance in the office of one day per week, with some teams requiring more frequent in-office attendance.

RECO’s commitment to diversity and inclusion: They aren’t just words to us!

RECO is committed to promoting an equitable, diverse, and inclusive environment that includes awareness, education, and engagement-building opportunities for all employees.

The role

Reporting to the Supervisor Registration, the successful candidate will process complex applications for registration, perform detailed research and correspondence with applicants that may result in registration conditions, prepare recommendations to the Director of Registration regarding suitability for registration, and monitor specific conditions on continuing registration.

The Registration Officer provides clear and accurate registration information and a high level of customer focused service to registrants, applicants and the public; and acts as a resource for Registration Coordinators and Client Services staff, offering guidance and ongoing coaching.

Position responsibilities

● Review complex registration applications ensuring compliance with the Trust in Real Estate Services Act, 2002 (TRESA) and regulations, and any subsequent legislation.

● Research all aspects of activity and past conduct that may impact suitability for registration, including corresponding or meeting with registrants or applicants to determine or recommend regulatory action.

● Research and prepare proper evidence and documentation for the Licence Appeal Tribunal hearings and attend hearings as a witness to provide evidence when required.

● Act as a resource for Client Service Specialists offering guidance, coaching and training when required.

● Coordinate information and activities as appropriate with related industry and government bodies

● Monitor registrant activities to ensure compliance with conditions established with the Registrar

● Respond to external inquiries regarding the administration of the “Act”.

● Other duties as assigned

Qualifications and experience

● Degree or diploma in business administration or customer service-related field, or equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

● Minimum 3 years experience in a regulated, research or legal environment, preferably real estate related

● Demonstrated superior analytical and research skills

● Excellent oral and written communication skills

● Mature judgement, initiative and independent work skills within a team environment

● Comprehensive knowledge of real estate sector and its governing legislation and RECO policies and procedures, as applicable to registration requirements

● Strong computer skills including MS Office and the Internet

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Posting Date: 3/28/2024

Closing Date: 4/11/2024

Job Grade 6

Hiring range: $ 65,600 – 82,000

Qualified applicants are invited to submit a detailed outline of experience specifically addressing RECO’s needs in confidence to Human Resources.

Job Types: Full-time, Permanent

Salary: $65,600.00-$82,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• RRSP match

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Toronto, ON

Application deadline: 2024-04-11