Address
Form of work
Salary- Great Bear Lodge
- Front-line
- Full Time |
- Seasonal
- 6420 Hardy Bay Road Port Hardy
- 1 position available
- Accessible Employer: No
- Open to International applicants with valid Canadian Work permits: Yes
Posted on December 19, 2023
Job Description
As the Relief Chef/Housekeeper, you will work as the Lodge Chef when the fulltime chef has their days off, and the Lodge Housekeeper when the fulltime housekeeper has their days off. While housekeeping you are responsible for cleaning and maintaining all guest rooms and shared guest areas of the main lodge to an exceptional guest service standard. While cooking, you will be cooking for up to 18 guests and 8 -12 staff. The food at Great Bear Lodge is ‘wilderness gourmet’ and is an essential part of the experience. In addition to being passionate about preparing great food and keeping the lodge sparkling, you need great time management skills. Training will be provided for our menu items. This position offers a unique opportunity to work in ecotourism while living in an amazing wilderness setting.
Responsibilities & Qualifications
- Rising early to prepare and serve simple, nutritious breakfasts for up to 10 – 18 guests.
- Guestroom laundry, sweeping, vacuuming, cleaning, plus guest areas.
- Guestroom changeover (up to nine rooms) on scheduled departure/arrival days.
- Welcoming guests with a warm smile and freshly prepared snacks and beverages when they return from wildlife viewing.
- Serving lunch with the Lodge Chef.
- Weekly deep cleaning of indoor and outdoor guest spaces.
- Preparing and serving delicious and well-presented lunches, snacks, and dinners for 10 – 18 guests.
- Preparing nutritious lunches and dinners for 8 – 12 staff members
- Kitchen clean-up and management of food storage areas.
- Ordering food and supplies and maintaining inventory.
Great Bear Lodge needs and supports our team members to show up every day with energy and enthusiasm for their work, their team, and the guests at Great Bear Lodge. All team members help one another throughout our days and our shifts as workloads, guest needs, and projects ebb and flow, so there will be times when you are asked to assist with other tasks onsite.
Our ideal Relief Chef/Housekeeper is:
1. A self-starter with a strong work ethic.
2. Independent and respectful of other staff work obligations and personal space.
3. Driven to provide excellent guest service and exceed guest expectations daily.
4. Eager and willing to work in an open (to guests) kitchen
5. Interested in working and living very closely with other staff members and guests in a remote wilderness setting with limited access to communication or traditional social life.
6. Committed to working a full season (May through October), 18 days on, 6 days off.
Experience and qualifications needed/wanted:
1. Professional restaurant experience or other experience cooking for large groups of people with a range of dietary preferences and restrictions, and diverse nationalities
2. Inventory control and food ordering. Basic computer skills.
3. FOODSAFE certification
4. Communication and teamwork.
Salary/Wage
210/day
Other Perks/Benefits
• We operate May through late-October, so ideally you would join the team for the entire season (full/end of season bonus if you work the entire season) • Daily wage is $210 plus tips – average workdays are 7 – 9 hours dependent on tasks, guest needs, and efficiency. • All team members typically work onsite for 18 days, then fly out for 6 days off. • We provide shared accommodations (all team members generally have their own room, but not guaranteed all season) plus food as part of your compensation package. • Transportation to and from the Lodge is via floatplane from Port Hardy (you are responsible for getting to and from Port Hardy on schedule). We have a small, shared staff apartment in Port Hardy that you can use during your days off, as can everyone else. • We work in a rainforest. It can rain daily for two weeks. It can also be sunny for two weeks. And you’ll be onsite for 18 days at a time. • You will be living and working on a small floating facility, which feels like living and working on a large boat. Maintaining (elevating?!) your physical and mental health is different in a remote setting. Creativity and adaptability are necessary traits. • Internet is limited and shared – streaming and consumptive online activity is not feasible here. • Our housekeeper is an integral member of the guest services team and is trained and expected to interact with guests and their fellow team members with respect, professionalism, and kindness. • Cross training allows for job sharing and/or additional days off for team members as needed and helps to foster deeper appreciation for the roles and responsibilities of all team members within a remote lodge setting. • We also offer opportunities for additional projects related to gardening, cooking, painting, and simple maintenance if the housekeeper is interested in expanding his/her/their skill set.
Recommended Training
SuperHost Foundations of Service Quality, Foundations of Workplace Safety (includes WHMIS), FOODSAFE Level 1 by Distance Education, Serving It Right
Job Application Process
Learn more about Great Bear Lodge through our website, social media pages, and TripAdvisor. If you think we’d be a great fit for you and you for us, please email a cover letter and resume with three references (at least two from current or past workplaces) to our Lodge Manager, Laurel Sliskovic at laurel@greatbeartours.com. All emails will be acknowledged and selected applicants will be contacted by email and phone for interviews by phone or in person. We are a safe and accepting workplace, feel free to connect if you have questions or want to learn more. To be considered for employment at Great Bear Lodge, applicants must be legally entitled to work in Canada.
