Remote Office Manager/Execute Assistant

Job: Office assistant/executive assistant

Remote. If you live in Kelowna BC or Vancouver BC, it is more advantageous.

Who we are
In 2014, we started an education company with the goal of helping students successfully pass their licensing examinations. With our unique method that incorporates the science of memory, psychology, and education, we helped numerous students and schools. Some of our brands include:

StudentRDH.com, SmarterDA.com, DentalToaster.com, And more

*Our team
We are a small company, with 5-10 people, and expanding quickly. Everyone who works at LionMETT group are very pleasant to work with! We put people first, product, then profit and ensure that our team feels empowered.

MUST: USE CHATGPT, if not experienced, we will teach you, but expect you to continue learning to maximize efficiency.

MUST: Have at least 5 years experience supporting teams and companies in remote environment. We are 100% remote working, therefore use a lot of online systems and software. Basic marketing and sales skills also needed.

MUST: Have Microsoft office proficiency.

MUST: Submit full application, see instructions at the end.

Role: Seeking an office manager with a passion for education and a talent for organization.

Must be flexible in the role (“can-do” attitude is a must)

This role includes 3 different aspects:

1. General office management

*Duties include, but are not limited to:

• Invoice management from school purchases (create, track, reminder, pay, etc.)
• Invoice management of contributors (create, track, reminder, pay, etc.)

*

• CEO speaking mangeament (send marketing material, contract, payment tracking, travel accommodation, etc.)
• Monthly receipts reconciliation (no need for background in bookkeeping)
• Reviewing and prioritizing incoming emails and correspondence
• Helping with general research needed for our operations (ex. New office space)
• Copywriting draft emails (taking voice instructions from CEO if needed)
• Manage a busy calendar, ensuring all necessary materials and resources are prepared in advance
• Gather and prepare the necessary information, materials, and resources for meetings and events
• Arrange travel (flights, hotel, car service) and make last-minute changes as well as provide a detailed itinerary
• Manage expenses and ensure they are processed accurately and on time
• Assisting in creating documents, memos, research
• Formalizing meeting notes, agendas among team
• Data entry and simple data analysis
• Expense tracking, credit card updates, etc.
• Depositing checks (if live locally)
• General office maintenance
• Organizing digital software, gsuite, onedrive and all related support
• Reviewing contracts, formatting
• Proofreading
• Password management
• Giftcard purchases
• Onboarding new hires with forms to sign and collect

2. Customer support

· We have team members that are responsible for customer support, however, we may need some more help.

· Provide refunds

· Delegate emails to the appropriate team member so they can respond in a timely manner. (Example: content-related emails will be delegated to content owners within our team)

· Escalate unresolved issues to the appropriate team member.

· Communicating and coordinating with our entire team whenever is necessary via Slack and Gmail notes.

3. Support all team members

· Systems set up

· Help coordinating meetings

· And more

Qualifications

• 5+ years of office experience in a fully remote envrionment
• Outstanding organizational skills and exceptional attention to detail
• Ability to manage highly confidential information
• Highly developed communication skills, both verbal and written
• Friendly and professional demeanour and embraces a collaborative culture
• Forward-thinking with an ability to anticipate needs or issues and create solutions
• Adaptable when faced with change, ambiguity, and competing priorities
• Excellent knowledge of Microsoft office
• Self-motivated, working independently
• English proficiency
• Technology savvy (ChatGPT included)

*Report to: CEO

Preferred Qualifications

• Ability to take a meeting (online or call) throughout the workday

*Schedule

• Day shift, hours flexible (MUST be available 8am-noon PT)
• Need to answer team within a few hours if they need support (does not need to work all hours as a part-time position, but will need to respond during your morning or afternoon shift.
• REMOTE WORK

Apply: Submit your resume and cover letter. Note in detail the experience you have using the sheet link https://1drv.ms/w/s!AoNazLK6oJ0eg-hN-k03KBtg32XZEQ?e=mOihL4

Send them to hello@cleverorca.com. We're excited to hear how you can contribute to our team's success.

Applications are not considered if the questions are not answered.

Thank you for your time!

Job Type: Part-time

Salary: $20.00-$25.00 per hour

Expected hours: 10 – 20 per week

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Microsoft Office: 2 years (required)
• Administrative experience: 5 years (required)

Work Location: Remote