Address
Form of work
SalaryOverview
Languages
English
Education
- No degree, certificate or diploma
Experience
Will train
Responsibilities
Tasks
- Pre-flight documentation
- Maintain work records and logs
- Process bills of lading, cargo manifests or other documents
- Trace missing baggage and/or cargo shipments
- Weigh cargo items
- Answer telephone and relay telephone calls and messages
- Assign seats, prepare boarding passes and check baggage
- Assist clients/guests with special needs
- Clerical duties (i.e. faxing, filing, photocopying)
- Help customers plan travel time and routes
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Reserve seats for general public, travel agencies and tour companies
- Work with minimal supervision
Credentials
Certificates, licences, memberships, and courses
- Restricted Radio Operator's Licence
Experience and specialization
Computer and technology knowledge
- Central reservation system (CRS)
- Database software
- Spreadsheet
- Internet
Additional information
Weight handling
- Up to 23 kg (50 lbs)
Benefits
Health benefits
- Dental plan
- Vision care benefits
